A route to market to access agile development and user-centred design services to accelerate innovation within the public sector.
Agreement number: RM1043.8
Start date: 28/06/2022
End date: 27/03/2026
Available for: Central government Charities Education Health Local authority Blue light (police, fire, ambulance, search and rescue) Devolved administrations
04 November 2024: We are extending this agreement for 9 months, until 27 March 2026. The extension will maintain service provision so that customers can continue to buy the services they need. The extension will also facilitate a crossover period to support the movement to a replacement framework that delivers the optimal customer and supplier experience.
30 July 2024: We have started the development of Digital Outcomes and Specialists 7 (DOS7). Visit DOS7 upcoming agreement page for further updates and future events.
19 October 2023: We are extending this agreement for up to 12 months until 27 June 2025. This extension will allow you to continue to buy the services you need while we develop a replacement agreement.
Find suppliers who can design and build bespoke digital products and services using an agile approach.
These digital services can be provided by 1 person or by a team.
You can also use this agreement to find:
This new agreement will run alongside RM6263 Digital Specialists and Programmes. Together they will replace RM1043.7 Digital Outcomes and Specialists 5.
The agreement will run for 24 months, with an optional 12 month extension.
Procurement activity for Digital Outcomes (DOS)
View DOS 6 opportunities published on Contract Award Service
View all DOS 5 and earlier opportunities published on Digital Marketplace
Products and services that are out of scope include (but are not limited to):
DOS 6 is not a route to market for contingent labour (contractors or interim staff).
For contingent labour requirements you will need to use Public Sector Resourcing.
To access management consultancy services, including business, strategy and policy and finance consultancy you will need to use Management Consultancy Framework Three (MCF3).
Where the requirement is for individual DDaT specialists with identified/fixed deliverables or specific pieces of work use Digital Specialists and Programmes lot 2.
For support with the setup and maintenance of cloud software or hosting services use G-Cloud 13.
For the delivery of larger digital transformation programmes or capability based services covering a number of projects under an overarching set of objectives use Digital Specialists and Programmes lot 1.
Where the requirement is for digital capability based services for the public health and social care sectors use Digital Capability for Health.
For major service transformation programmes which require hosting, support and maintenance of new or existing platforms use Technology Services 3.
To provide independent quality assurance and testing (QAT) of a designed solution use Quality Assurance and Testing for IT Systems 2.
For an independent health check of IT systems use Cyber Security Services 3.
This is a further competition only agreement. There is no option to direct award. Each procurement can only be awarded to a single supplier.
You must publish your requirements (Invitation to Tender) on Contract Award Service (CAS). This is a new service from CCS and can be accessed through your Public Procurement Gateway (PPG) account. All suppliers awarded a place on the agreement, and registered on the platform, will be able to view and respond to your requirements.
For lots 1 and 3 you must follow a two-stage further competition process (stage 1: shortlisting and stage 2: further assessment).
For lot 2 you can follow a one-stage further competition process (having first created a supplier shortlist by filtering against the studio attributes required).
The basic steps to run a further competition for this agreement are:
You can now buy online with CCS.
Please select a lot to start.
Expires: 27/03/2026
Expires: 27/03/2026
Expires: 27/03/2026
Each section below has the links to the documents, what they are for, when to use them and if you need to enter any information into them.
You might not need all the contractual documents to buy the products or services from this agreement.
Before buying from this agreement you should read the buyer guide and how to use contractual documents.
The buyer guide will help you understand how the agreement works and what you can or can’t use the agreement for.
This section might also include further guides or lists you will need to look at and make selections from, as well as previous webinar slides and Q&A scripts from sessions with buyers and suppliers.
The core terms form part of the framework and call-off contracts and must be used on every contract. They cannot be changed.
The core terms are CCS’s standard commercial terms. They govern the supplier’s relationship with CCS and every customer who has a call-off contract.
The framework award form is the basis of the agreement between the supplier and CCS. It is signed by the supplier and countersigned by CCS to accept them on the DOS 6 agreement. It creates the framework contract and summarises the main features of the procurement. All buyers need to be aware that it contains the Framework Special Terms, which amend the Core Terms.
The core terms form part of the framework and call-off contracts and must be used on every contract. They govern the supplier’s relationship with CCS and every buyer who has a call-off contract. They cannot be changed.
When a customer decides to buy from a supplier, they’ll complete an order form with important information about the call-off contract.
Customers can change any of their chosen schedules by adding special terms in the call-off order form.
A completed order form will contain:
The call-off contract will be created when both parties either agree to:
RM1043.8 Joint schedule 1 definitions
Essential document
Read only
This defines significant words and phrases used in the core terms and template schedules. You will need to add any new definitions specifically needed for your contract, and add them as special terms in your call-off order form.
RM1043.8 Joint schedule 2 variation form
Essential document
You will need to enter details in this document
Explains the format for formally documenting any contract changes you may need.
RM1043.8 Joint schedule 3 insurance requirements
Essential document
Read only
An essential schedule that captures the supplier’s basic obligations for any insurances needed at the framework level, and mandating that the supplier must give you any additional insurances that you specify in your order form.
RM1043.8 Joint schedule 4 commercially sensitive information
Essential document
You will need to enter details in this document
You should ask your supplier to tell you if any of the information they provided as part of their bid is commercially sensitive, such that they would not want it disclosed in response to a Freedom of Information (FOI) request. Their response will provide the content for this schedule, but it is your decision if the relevant information would be withheld if a relevant FOI request was received.
RM1043.8 Joint schedule 5 corporate social responsibility
Essential document
Read only
This is a core schedule that sets out basic corporate social responsibility (CSR) or social value requirements that apply to all suppliers in the agreement. You may have your own CSR or social value requirements to include in your contract and, where you have specified that as part of a competition, these must be satisfied.
RM1043.8 Joint schedule 6 key subcontractors
Essential document
Read only
You only need this document if the supplier uses one or more key-subcontractors to fulfil its obligations under your contract.
RM1043.8 Joint schedule 7 financial difficulties
Optional document
If you use this schedule, you will need to enter details in this document
If a supplier has any financial difficulty when you use your call-off you will need to use this schedule to monitor their financial standing and any consequences of changes to this.
RM1043.8 Joint schedule 8 guarantee
Optional document
If you use this schedule, you will need to enter details in this document
You can use this schedule when you want assurance provided by a third party guarantor that the supplier’s obligations will be met, because you are concerned about the financial status of your supplier.
RM1043.8 Joint schedule 10 rectification plan
Essential document
You will need to enter details in this document
This explains the format for any rectification plan that your supplier may have to provide in the event that you experience a supplier default.
RM1043.8 Joint schedule 11 processing data
Essential document
You will need to enter details in this document
This schedule addresses the processing of any personal data associated with the performance of your contract. Normally, in terms of data protection rules:
In these circumstances you will need to clearly set out what personal data you are authorising the supplier to process, by using the data processing template available in this document.
In certain circumstances the customer and the supplier may decide that they have a joint controller relationship in respect of the processing of certain personal data in relation to an order contract. Where this is the case Annex 2 of the schedule must be used, and the data must be written in the data processing template.
Finally, there may be circumstances under which, for certain personal data, the supplier will maintain that they will be the controller without the customer being either a joint controller or processor. In this instance this should also be written in the data processing template.
RM1043.8 Joint schedule 12 supply chain visibility
Optional document
If you use this schedule, you will need to enter details in this document
Describes the process to allow the supplier to provide timely, full, accurate and complete Supply Chain Information Report, with Template provided in Annex 1
Call-off schedules are used when suppliers sell their goods or services to customers.
You can choose which schedules to include and whether to edit these template schedules when they form a call-off contract.
RM1043.8 Call off schedule 1 transparency report
Essential document
You will need to enter details in this document
Information about the call-off contract you need from the supplier, so that you can meet your public accountability and transparency requirements.
RM1043.8 Call off schedule 2 staff transfer
Optional document
If you use this schedule, you will need to enter details in this document
To ensure that appropriate provisions are included to deal with staff transfer on both entry and exit of the call-off contract.
RM1043.8 Call off schedule 3 continuous improvement
Essential document
Read only
Obligation on the part of the supplier to always strive to identify new or potential improvements to how they meet the needs of the project, including through regular reviews with the customer.
RM1043.8 Call off schedule 4 call off tender
Essential document
You will need to enter details in this document
Add the supplier’s bid into this document, including anything additional they offered that you would like included in the contract.
RM1043.8 Call off schedule 5 pricing details and expenses policy
Essential document
You will need to enter details in this document
This schedule should be used to show more detailed pricing information, in addition to the pricing and reimbursable expenses detailed in the order form.
Essential document
Read only
Additional provisions on intellectual property rights for the digital deliverables, to ensure the ongoing operability of the service and ability to publish the solution code as open source.
RM1043.8 Call off schedule 7 key supplier staff
Essential document
You will need to enter details in this document
Sets out the restrictions on a supplier changing staff that are crucial to deliver the call-off contract.
RM1043.8 Call off schedule 8 business continuity and disaster recovery
Optional document
Read only
What the supplier must do to make sure the call-off contract can still be delivered even if there’s an unexpected event. Use if:
RM1043.8 Call off schedule 9 security
Essential document
You will need to enter details in this document
What the supplier must do to make sure that customer data and deliverables are kept secure.
RM1043.8 Call off schedule 10 exit management
Essential document
You will need to enter details in this document
What the supplier needs to do at the end of a call-off contract to help the customer continue to deliver public services.
RM1043.8 Call off schedule 12 clustering
Optional document
If you use this schedule, you will need to enter details in this document
You can use this schedule if other customers (contracting authorities) want to join with you to buy using a single call-off, instead of lots of individual call-off contracts.
RM1043.8 Call off schedule 13 implementation plan and testing
Essential document
You will need to enter details in this document
The agreed plan for when the services will be delivered and tested to ensure they meet your needs.
RM1043.8 Call off schedule 14 service levels and balanced scorecard
Optional document
If you use this schedule, you will need to enter details in this document
The standards of service required by the customer and what happens when these are not met.
RM1043.8 Call off schedule 15 call off contract management
Optional document
If you use this schedule, you will need to enter details in this document
How the supplier and customer should work together on the call-off contract.
RM1043.8 Call off schedule 16 benchmarking
Optional document
Read only
Mechanism for the buyer to commission an independent assessment of the value for money offered by the supplier in the delivery of the contract.
RM1043.8 Call off schedule 17 MOD terms
Optional document
If you use this schedule, you will need to enter details in this document
For Ministry of Defence (MOD) customers only. Any additional terms needed by the MOD.
RM1043.8 Call off schedule 18 background checks
Optional document
If you use this schedule, you will need to enter details in this document
This schedule is used when supplier staff must be vetted before working on the contract.
RM1043.8 Call off schedule 19 Scottish law
Optional document
If you use this schedule, you will need to enter details in this document
Switches the interpretation of the call-off contract to Scottish law.
RM1043.8 Call off schedule 20 call off specification
Essential document
You will need to enter details in this document
The full details of your specification of requirements, which are referenced in the order form.
RM1043.8 Call off schedule 21 Northern Ireland law
Optional document
If you use this schedule, you will need to enter details in this document
Switches the interpretation of the call-off contract to Northern Ireland law.
RM1043.8 Call off schedule 23 HMRC terms
Optional document
If you use this schedule, you will need to enter details in this document
Any additional terms needed by HMRC.
RM1043.8 Call off schedule 25 ethical walls agreement
Optional document
If you use this schedule, you will need to enter details in this document
To ensure transparency, fairness, non-discrimination and equal treatment in relation to the buyer’s procurement process.
RM1043.8 Call off schedule 26 cyber essentials scheme
Optional document
Read only
Used when the Order Form requires the Supplier to provide a Cyber Essentials Certificate or Cyber Essentials Plus Certificate.
Framework schedules are used by CCS to set up the agreement with suppliers.
RM1043.8 Framework schedule 1 specification
Read only
What CCS expects the supplier to provide to customers.
RM1043.8 Framework schedule 2 framework tender
Read only
How the supplier proposes to meet the specification requirements.
RM1043.8 Framework schedule 3 framework prices
Read only
The pricing mechanism for buyers and suppliers under the framework contract.
RM1043.8 Framework schedule 4 framework management
Read only
Describes how CCS and the supplier will manage the framework contract.
RM1043.8 Framework schedule 5 management charges and information
Read only
Describes the management charges, and information process and charges, between CCS and the suppliers at framework contract level.
RM1043.8 Framework schedule 6 order form template, statement of work template and call off schedules
You will need to enter details in this document
If you already completed the order form in the Call-off order form section, you won’t need to complete this document, because they are the same.
RM1043.8 Framework schedule 7 call off award procedure
Read only
The process a customer must follow to award a call-off contract, which needs to be clearly stated in your further competition documents.
RM1043.8 Framework schedule 8 self audit certificate
Read only
CCS requires suppliers to provide a self audit certificate following an annual self audit to verify their accounts.