Artificial intelligence

Artificial intelligence in the public sector

Artificial intelligence (AI) is a technology that uses data and advanced algorithms to perform tasks. This can include learning, reasoning, and problem-solving.

As AI continues to evolve, it could transform the way we work, communicate, and solve challenges in the public sector. AI could help us:

  • streamline public services

  • make better, smarter decisions

  • achieve more with less

At Crown Commercial Service (CCS), we commit to using AI responsibly and ethically to create real value for the nation.

Buying AI tools and services through CCS

If you work in the public sector and need to buy something involving AI, you can use our AI Dynamic Purchasing System (DPS).

A DPS is a flexible online catalogue for government and other public sector organisations.

Our AI DPS can help you:

  • access approved suppliers
  • stay compliant with UK Government standards
  • find the right AI tools, solutions, and services to meet your needs
  • support your digital transformation

Buyer and supplier information

How to buy Artificial Intelligence through CCS agreements

How to supply 

Speak to an expert about our AI agreements

All CCS technology agreements that provide AI products and services

Artificial Intelligence (AI) – AI DPS for technology and support services.

Automation Marketplace – intelligent automation services.

Back Office Software 2– back office Software as a Service (SaaS) solutions.

Big Data and Analytics  – bespoke and ‘off the shelf’ data and analytics software.

Cloud Compute 2 – Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) cloud computing services and support.

GCloud 14 – online catalogue to buy cloud-based services.

SPARK – marketplace for emerging technology products and services.

Technology Products & Associated Services 2 (TEPAS) – technology hardware, software, and support services.

Technology Services 3 – technology services, including strategy, service design, and operational deployment.

Upcoming AI webinars and events for buyers and suppliers

Join our webinars and events to learn about AI in the public sector. Experience insightful discussions, networking opportunities and new ways to innovate through AI. 

If you would like us to share our expertise and speak at an event, please use the contact form.

Webinar series: Explore the power of AI in the legal sector

A series of virtual showcases exploring the transformative potential of artificial intelligence (AI) in the legal sector. 

These sessions will bring together leading law firms and industry experts to demonstrate how AI is reshaping legal services in the public sector and beyond. 

Each session will include:

  • presentations from our 2 industry experts
  • an open question and answer (Q&A) with our expert panel and CCS team

Upcoming sessions for public sector buyers

Dates to be confirmed.

Upcoming sessions for suppliers

Dates to be confirmed.

Webinar series: Supplier and small and medium enterprise (SME) AI opportunities in the public sector

Join our experts for a webinar on AI procurement opportunities for SMEs and voluntary, community and social enterprises (VCSEs). 

Gain practical advice, explore market entry strategies and connect with experts shaping the future of AI in the public sector.

You will learn about:

  • how to get started with AI procurement – including CCS AI frameworks and supplier registration guidance
  • the Government’s AI Adoption Programme
  • real-world case studies from SMEs already supplying AI in the public sector
  • common procurement challenges and how to overcome them

The session includes a question and answer (Q&A) session with industry experts, government representatives and CCS procurement specialists. 

Upcoming sessions coming soon

Dates to be confirmed.

In-person event for buyers: CCS Technology Forum

CCS is hosting a Technology Forum for public sector buyers. It will be a free interactive day of networking and learning about best practices in AI and technology procurement.

Dates to be confirmed.

Useful AI resources

Explore AI resources from the UK Government and leading industry experts. Find the latest market insights, knowledge hubs and Government publications.

AI and data analytics market insights

Support your decision-making and strategic planning with public sector market insights on AI and data analytics.

Email softwarecategory@crowncommercial.gov.uk to access:

  • AI and data analytics market summary – a quick reference overview of market data, developments, and opportunities

  • AI and data analytics market report – a deep analysis of current market trends, performance, and industry insights

  • AI and data analytics market strategy – a structured plan with objectives, competitive positioning, and tactical approaches to optimise your market presence

AI knowledge hubs

The Gov.AI Hub is the UK government’s central platform for AI initiatives. It aims to promote responsible AI use across government services, ensuring transparency, ethics and efficiency. Find resources, guidelines, and frameworks to support public sector AI deployment.

The Tech UK AI Hub is a collaborative digital space supporting innovation, knowledge exchange, and partnership among academia, industry, and government. Find updates on AI research, policy developments and best practices within the UK.

The LGA AI hub aims to support local government leaders and practitioners in understanding and using AI tools effectively and ethically. Find guidance and case studies on AI used in local authorities.

The NHS AI Lab is dedicated to advancing artificial intelligence in healthcare. It is working to support NHS organisations with AI adoption through research, pilots, and policy guidance. Find articles, resources and case studies on integrating safe and effective AI tools.

Government AI publications

AI playbook for the UK Government: a strategic manual containing best practices, processes, and methodologies for using AI in Government organisations.

State of digital government review 

A blueprint for modern digital government

AI opportunities action plan

Department for Science, Innovation and Technology (DSIT) community newsletter

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