CAPITA BUSINESS SERVICES LTD Trading as Knowledgepool, Capita Intelligent Communications, Capita Business Services Limited

Agreements and lots supplied to:

Apprenticeships Training and Related Services Expired

• Agreement ID: RM3823

Lot numbers, names and contact details

Lot number	Lot name and contact
1b	Leadership and Management (all Contracting Authorities) Email Emily Austin on emily.austin@knowledgepool.com
3a	Operational Delivery (CSL) Email Emily Austin on emily.austin@knowledgepool.com
3b	Operational Delivery (all Contracting Authorities) Email Emily Austin on emily.austin@knowledgepool.com
7b	Digital (all Contracting Authorities) Email Emily Austin on emily.austin@knowledgepool.com
8a	Customer Service (CSL) Email Emily Austin on emily.austin@knowledgepool.com
8b	Customer Service (all Contracting Authorities) Email Emily Austin on emily.austin@knowledgepool.com
9a	Commercial (CSL) Email Emily Austin on emily.austin@knowledgepool.com
9b	Commercial (all Contracting Authorities) Email Emily Austin on emily.austin@knowledgepool.com
11a	Business and Administration (CSL) Email Emily Austin on emily.austin@knowledgepool.com
11b	Business and Administration (all Contracting Authorities) Email Emily Austin on emily.austin@knowledgepool.com

Back Office Software

• Agreement ID: RM6194

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Back Office Software Email Guy Jayes on guy.jayes@capita.com

Data and Application Solutions

• Agreement ID: RM3821

Lot numbers, names and contact details

Lot number	Lot name and contact
1b	Workflow & Case Management Solutions Email Hollie Linton on rm3821@capita.co.uk
1c	Data Collection, Storage and Management Email Hollie Linton on rm3821@capita.co.uk
1d	Data Intelligence & Analytics Email Hollie Linton on rm3821@capita.co.uk
2a	Business Applications Email Hollie Linton on rm3821@capita.co.uk
2b	Environmental & Planning Email Hollie Linton on rm3821@capita.co.uk
2c	Citizen Services Email Hollie Linton on rm3821@capita.co.uk
3b	Health Information Management Email Hollie Linton on rm3821@capita.co.uk
4a	Bluelight Operations Email Hollie Linton on rm3821@capita.co.uk
4b	Bluelight Data & Information Management Email Hollie Linton on rm3821@capita.co.uk
5b	Academic Scheduling & Management Solutions Email Hollie Linton on rm3821@capita.co.uk

Digital Capability for Health

• Agreement ID: RM6221

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Digital Capability for Health Email Guy Jayes on techsolutionsframeworks@capita.com

Managed Learning Service

• Agreement ID: RM3822

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Managed Learning Service Email Rachel Kay on help@knowledgepool.com

Management Consultancy Framework (MCF)

• Agreement ID: RM3745

Lot numbers, names and contact details

Lot number	Lot name and contact
2	Finance Email Patrizia Marinello on mcfadmin@capita.co.uk
4	HR Email Patrizia Marinello on mcfadmin@capita.co.uk
5	Health and Community Email Patrizia Marinello on mcfadmin@capita.co.uk
6	Education Email Patrizia Marinello on mcfadmin@capita.co.uk
7	Infrastructure Email Patrizia Marinello on mcfadmin@capita.co.uk

Management Consultancy Framework Two (MCF2)

• Agreement ID: RM6008

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Business Consultancy Services Email Patrizia Marinello on mcfadmin@capita.co.uk
2	Procurement, Supply Chain And Commercial Consultancy Services Email Patrizia Marinello on mcfadmin@capita.co.uk
3	Complex And Transformation Consultancy Services Email Patrizia Marinello on mcfadmin@capita.co.uk

Network Services 2

• Agreement ID: RM3808

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Data access services Email Guy Jayes on techsolutionsframeworks@capita.com
4	Inbound telephony services Email Guy Jayes on techsolutionsframeworks@capita.com
8	Video conferencing services Email Guy Jayes on techsolutionsframeworks@capita.com
9	Audio conferencing services Email Guy Jayes on techsolutionsframeworks@capita.com
10	Unified communications Email Guy Jayes on techsolutionsframeworks@capita.com
13	Contact centre services Email Guy Jayes on techsolutionsframeworks@capita.com

Non Clinical Temporary and Fixed Term Staff

• Agreement ID: RM6160

Lot numbers, names and contact details

Lot number	Lot name and contact
2	Corporate Functions Email Michael Snow on ccs.rm6160-recruitment@capita.co.uk
3	IT Professionals Email Michael Snow on ccs.rm6160-recruitment@capita.co.uk

Postal Goods, Services and Solutions

• Agreement ID: RM6017

Lot numbers, names and contact details

Lot number	Lot name and contact
6	Business Process Outsourcing, Mailroom, Document And Data Managed Service Email Amy Middup on cicbidteam@capita.co.uk
7	Hybrid Mail, Digital And Transformational Communications Email Amy Middup on cicbidteam@capita.co.uk
9	Mail Opening And Digital Scanning Services Email Amy Middup on cicbidteam@capita.co.uk

Quality Assurance and Testing for IT Systems Expired

• Agreement ID: RM3810

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Expired QA & Testing Specialists
2	Expired Automation, Agile & Dev-Ops
3	Expired Load & Performance Testing
4	Expired Functional Testing
7	Expired QA & Testing Management
8	Expired Strategic QA Consultancy

Software Design and Implementation Services

• Agreement ID: RM6193

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Software Design and Implementation Services Email Muhammed Ahmed on gs-frameworks@capita.com

Technology Services 2

• Agreement ID: RM3804

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Technology Strategy and Service Design Email Patrizia Marinello on engagewithus@capita.co.uk
2	Transition and Transformation Email Patrizia Marinello on engagewithus@capita.co.uk
3a	Operational Services - End User Services Email Patrizia Marinello on engagewithus@capita.co.uk
3b	Operational Services - Operational Management Email Patrizia Marinello on engagewithus@capita.co.uk
3c	Operational Services - Technical Management Email Patrizia Marinello on engagewithus@capita.co.uk
3d	Operational Services - Application and Data Management Email Patrizia Marinello on engagewithus@capita.co.uk
4a	Programmes and Large Projects - Government Official Security Classification Email Patrizia Marinello on engagewithus@capita.co.uk
4b	Programmes and Large Projects - Above Government Official Classification Email Patrizia Marinello on engagewithus@capita.co.uk