CAPITA BUSINESS SERVICES LTD Trading as Knowledgepool, Capita IT Services (Capita IT & Networks), Capita Intelligent Communications, Capita Business Services Limited

Agreements and lots supplied to:

Apprenticeships Training and Related Services Expired

• Agreement ID: RM3823

Lot numbers, names and contact details

Lot number	Lot name and contact
1b	Expired Leadership and Management (all Contracting Authorities)
3a	Expired Operational Delivery (CSL)
3b	Expired Operational Delivery (all Contracting Authorities)
7b	Expired Digital (all Contracting Authorities)
8a	Expired Customer Service (CSL)
8b	Expired Customer Service (all Contracting Authorities)
9a	Expired Commercial (CSL)
9b	Expired Commercial (all Contracting Authorities)
11a	Expired Business and Administration (CSL)
11b	Expired Business and Administration (all Contracting Authorities)

Back Office Software

• Agreement ID: RM6194

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Back Office Software Email Shared Mailbox on engagewithus@capita.co.uk

Data and Application Solutions

• Agreement ID: RM3821

Lot numbers, names and contact details

Lot number	Lot name and contact
1b	Workflow & Case Management Solutions Email Shared Mailbox on engagewithus@capita.co.uk
1c	Data Collection, Storage and Management Email Shared Mailbox on engagewithus@capita.co.uk
1d	Data Intelligence & Analytics Email Shared Mailbox on engagewithus@capita.co.uk
2a	Business Applications Email Shared Mailbox on engagewithus@capita.co.uk
2b	Environmental & Planning Email Shared Mailbox on engagewithus@capita.co.uk
2c	Citizen Services Email Shared Mailbox on engagewithus@capita.co.uk
3b	Health Information Management Email Shared Mailbox on engagewithus@capita.co.uk
4a	Bluelight Operations Email Shared Mailbox on engagewithus@capita.co.uk
4b	Bluelight Data & Information Management Email Shared Mailbox on engagewithus@capita.co.uk
5b	Academic Scheduling & Management Solutions Email Shared Mailbox on engagewithus@capita.co.uk

Digital Capability for Health

• Agreement ID: RM6221

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Digital Capability for Health Email Guy Jayes on techsolutionsframeworks@capita.com

Digital Specialists and Programmes

• Agreement ID: RM6263

Lot numbers, names and contact details

Lot number	Lot name and contact
2	Digital Specialists Email Muhammed Ahmed on engagewithus@capita.co.uk

Education Technology

• Agreement ID: RM6103

Lot numbers, names and contact details

Lot number	Lot name and contact
1	ICT Solutions Email Guy Jayes on engagewithus@capita.co.uk
2	Broadband Fibre Infrastructure Email Guy Jayes on engagewithus@capita.co.uk
3	Broadband Services Email Guy Jayes on engagewithus@capita.co.uk
4	Hardware Email Guy Jayes on engagewithus@capita.co.uk
5	Audio Visual Email Guy Jayes on engagewithus@capita.co.uk

Managed Learning Service Expired

• Agreement ID: RM3822

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Expired Managed Learning Service

Management Consultancy Framework (MCF) Expired

• Agreement ID: RM3745

Lot numbers, names and contact details

Lot number	Lot name and contact
2	Expired Finance
4	Expired HR
5	Expired Health and Community
6	Expired Education
7	Expired Infrastructure

Management Consultancy Framework Three (MCF3)

• Agreement ID: RM6187

Lot numbers, names and contact details

Lot number	Lot name and contact
3	Complex & Transformation Email Patrizia Marinello on engagewithus@capita.co.uk
5	HR Email Patrizia Marinello on engagewithus@capita.co.uk
6	Procurement & Supply Chain Email Patrizia Marinello on engagewithus@capita.co.uk
8	Infrastructure including Transport Email Patrizia Marinello on engagewithus@capita.co.uk
9	Environmental Sustainability & Socio-Economic Development Email Patrizia Marinello on engagewithus@capita.co.uk

Management Consultancy Framework Two (MCF2) Expired

• Agreement ID: RM6008

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Expired Business Consultancy Services
2	Expired Procurement, Supply Chain And Commercial Consultancy Services
3	Expired Complex And Transformation Consultancy Services

Network Services 2

• Agreement ID: RM3808

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Data access services Email Guy Jayes on engagewithus@capita.co.uk
4	Inbound telephony services Email Guy Jayes on engagewithus@capita.co.uk
8	Video conferencing services Email Guy Jayes on engagewithus@capita.co.uk
9	Audio conferencing services Email Guy Jayes on engagewithus@capita.co.uk
10	Unified communications Email Guy Jayes on engagewithus@capita.co.uk
13	Contact centre services Email Guy Jayes on engagewithus@capita.co.uk

Outsourced Contact Centre and Business Services

• Agreement ID: RM6181

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Contact Centres Email Muhammed Ahmed on cps-frameworks@capita.com
2	Business Services Email Muhammed Ahmed on cps-frameworks@capita.com

Postal Goods, Services and Solutions

• Agreement ID: RM6017

Lot numbers, names and contact details

Lot number	Lot name and contact
6	Business Process Outsourcing, Mailroom, Document And Data Managed Service Email Amy Middup on cicbidteam@capita.co.uk
7	Hybrid Mail, Digital And Transformational Communications Email Amy Middup on cicbidteam@capita.co.uk
9	Mail Opening And Digital Scanning Services Email Amy Middup on cicbidteam@capita.co.uk

Software Design and Implementation Services

• Agreement ID: RM6193

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Software Design and Implementation Services Email Patrizia Marinello on engagewithus@capita.co.uk

Technology Services 2 Expired

• Agreement ID: RM3804

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Expired Technology Strategy and Service Design
2	Expired Transition and Transformation
3a	Expired Operational Services - End User Services
3b	Expired Operational Services - Operational Management
3c	Expired Operational Services - Technical Management
3d	Expired Operational Services - Application and Data Management
4a	Expired Programmes and Large Projects - Government Official Security Classification
4b	Expired Programmes and Large Projects - Above Government Official Classification

Technology Services 3

• Agreement ID: RM6100

Lot numbers, names and contact details

Lot number	Lot name and contact
1	Technology Strategy and Service Design Email Patrizia Marinello on engagewithus@capita.co.uk
2	Transition and Transformation Email Patrizia Marinello on engagewithus@capita.co.uk
3a	Operational Services - End User Services Email Patrizia Marinello on engagewithus@capita.co.uk
3b	Operational Services - Operational Management Email Patrizia Marinello on engagewithus@capita.co.uk
3c	Operational Services - Technical Management Email Patrizia Marinello on engagewithus@capita.co.uk
3d	Operational Services - Application and Data Management Email Patrizia Marinello on engagewithus@capita.co.uk
4	Major Services Transformation Programmes Email Patrizia Marinello on engagewithus@capita.co.uk