Facilities Management Marketplace

UK-wide facilities management (FM) services organised regionally and available to all public sector entities. Includes maintenance, cleaning, security, helpdesk etc.

Description

This agreement gives you access to facilities management services across the UK. Suppliers’ geographical coverage is classified by NUTS 2 regions (40 regions of the UK as defined by the Nomenclature of Territorial Statistics) to provide you with regional competition and national coverage.

There may also be limited opportunities for suppliers to provide international coverage for buyers procuring UK services.

Services covered:

  • contract management
  • contract mobilisation
  • maintenance services
  • horticultural services
  • statutory obligations
  • catering services
  • cleaning services
  • workplace FM services
  • reception services
  • security services
  • waste services
  • miscellaneous FM services
  • computer-aided facilities management (CAFM)
  • helpdesk services
  • management of billable works

All suppliers can offer mandatory services within each of the above. Suppliers can also provide a number of non-mandatory FM services. ‘Framework Schedule 1 – Specification’ (see attached documents) provides detail on the full scope of services available under this agreement.

You can find suitable suppliers from the lots on this agreement using the new digital portal.

To start your search you will need to log onto the Cabinet Office Digital and Technology Service Desk portal and create an account.

If you have already used our Supply Teacher, Management Consultancy or Legal Services digital tools, then you will already have an account.

To ensure buyers have access to the right suppliers, the agreement has 1 lot which is split into 3 sub-categorised lots. Each sub-lot is determined by total contract value:

  • lot 1a – Up to £7 million
  • lot 1b – £7m to £50 million
  • lot 1c – Over £50 million

The agreement is designed this way to allow all scales of requirements to be satisfied by the agreement, making it suitable for all public sector organisations to use.

Benefits

  • the digital portal allows the buyer to get a list of suitable suppliers that can be used to run a further competition
  • allows a compliant route to market for buyers
  • enables SMEs to bid for public sector contracts, supporting the government’s aspiration for £1 in every £3 to be spent with SMEs by 2022
  • encompasses lower value customer requirements
  • regional lot structure means you can procure services locally, enhancing social value
  • simple call-off contract terms allow you to select the schedules needed to meet your requirements using the new Public Sector Contract – this contains simplified, concise terms and conditions which are easier to use and understand, including legal protection for buyers and suppliers
  • simple bid pack to communicate your requirements to suppliers
  • upcoming Crown Marketplace (CMP) digital platform enables you to filter suppliers automatically dependent on contract value, service requirements and location. An offline tool mirrors this process while CMP is in development
  • you can request suppliers tailor their offer to match your social value priorities and measurable local benefits, such as: an efficient and sustainable public estate; support for diversity and inclusion; improved competency and capacity
  • contract length can be awarded for up to 7 years with an option to extend by up to 3 years

Products and suppliers

There are 44 suppliers on this framework

Lot 1a: Total contract value up to £7M

Expires:

24 suppliers

Lot 1b: Total contract value £7M - £50M

Expires:

31 suppliers

Lot 1c: Total contract value £50M+

Expires:

20 suppliers

How to buy

Read the buyers guidance document before using this framework.

Then use the new digital portal to help you find suitable suppliers to meet your needs.

You will need to set up an account. You can then use the portal to carry out an initial enquiry (quick search) or fill in your service requirements and building information.

The system will use the data that you entered to decide which route to market option is available, direct award or further competition.

Direct award is only available if specific criteria are met:

  • the anticipated contract value is less than £1.5m
  • the services needed are standard (mandatory services)
  • the standard terms and conditions are used

A further competition can be used for:

  • any value of contract (there is no set minimum value)
  • mandatory and non-mandatory services
  • standard or bespoke terms and conditions can be applied for any contract value

If you need help with pre-market engagement, how to use the portal or you have a question about the different work packages, email: info@crowncommercial.gov.uk and a member of the team will get in touch. Include ‘RM3830’ in the subject line of your email.