Facilities Management and Workplace Services

All public sector organisations can access a range of Facilities Management (FM) services from cleaning and waste services to maintenance services and landscaping.

Description

This agreement gives you access to facilities management services across the UK. Suppliers’ geographical coverage is classified by NUTS regions (40 regions of the UK as defined by the Nomenclature of Territorial Statistics).

There may also be limited opportunities for suppliers to provide international coverage for buyers procuring UK services.

There are 19 groups of related services, or ‘work packages’, provided across 9 lots. The work packages are:

  • contract management
  • contract mobilisation
  • social value
  • Carbon Net Zero
  • maintenance services including the maintenance of business assets such as ventilation, security systems and plumbing systems
  • statutory obligations such as portable appliance testing and condition surveys 
  • landscaping services
  • catering services such as meeting hospitality, event catering, full restaurant services and vending services
  • cleaning services such as routine and reactive cleaning services, including pest control
  • workplace FM Services
  • visitor support services such as reception duties and car park management 
  • security services including guarding services such as alarm response, access control, passess and perimeter guarding
  • waste services including the collection, storage and removal of general, recycled, classified, clinical and medical waste
  • miscellaneous FM services
  • defence FM services such as training estates and firing ranges 
  • occupancy and property management services
  • Computer Aided Facility Management (CAFM)
  • helpdesk services
  • management of billable works

All suppliers can provide the core services listed in the work packages. Suppliers can also provide a number of additional services.

For more information on this agreement, watch our buyer webinar.

If you are a consultant working on behalf of a public sector organisation, you must sign a non-disclosure agreement and get the organisation you are working for to complete a consultant approval form. These documents can be found on this page and once completed should be emailed to info@crowncommercial.gov.uk

Benefits

  • value for money: we selected all suppliers using a combination of both qualitative and commercial measures
  • trusted services: all suppliers have demonstrable experience within the Facilities Management sector
  • clear terms and conditions: the simplified Public Sector Contract means you can select contract schedules according to your needs
  • you can also use the NEC3 Term Service Contract and NEC4 Facilities Management Contract as an alternative to the Public Sector Contract
  • expert knowledge and support: our experienced team will offer both technical and commercial support to your procurement
  • social value: you can request suppliers to tailor their offer to match your social value priorities at call-off
  • achieve sustainability outcomes: tailor your specification to meet your Carbon Net Zero needs
  • access a flexible and streamlined route to market through either further competition or direct award
  • access a range of compliant FM suppliers using the self service portal

 

Carbon Reduction

All suppliers have committed to comply with Procurement Policy Note 006, 'Taking account of Carbon Reduction Plans in the procurement of major government contracts' as required. If a supplier is required to publish a carbon reduction plan, you can find it on their individual supplier details page.

Products and suppliers

There are 43 suppliers on this agreement

Lot 1a: Total FM with a per annum contract value of up to £1.5m

Expires:

15 suppliers

Lot 1b: Total FM with a per annum contract value of over £1.5m to £10m

Expires:

21 suppliers

Lot 1c: Total FM with a per annum contract value of over £10m+

Expires:

11 suppliers

Lot 2a: Hard Facilities Management with a per annum contract value of up to £1.5m

Expires:

18 suppliers

Lot 2b: Hard Facilities Management with a per annum contract value of over £1.5m to £10m

Expires:

27 suppliers

Lot 2c: Hard Facilities Management with a per annum contract value of over £10m+

Expires:

12 suppliers

Lot 3a: Soft Facilities Management with a per annum contract value of up to £1m

Expires:

10 suppliers

Lot 3b: Soft Facilities Management with a per annum contract value of over £1m to £7m

Expires:

17 suppliers

Lot 3c: Soft Facilities Management with a per annum contract value of over £7m+

Expires:

10 suppliers

How to buy

Email the team if you have any questions or need help with:

  • pre-market engagement
  • how to use the FM and Workplace Services portal
  • the different work packages

You must include ‘RM6232’ in the subject line of your email.

Access the agreement

To access the agreement you will need to register using the FM and Workplace Services digital portal. Once you have access to the portal you will find a step by step guide on how to use it.

The information you submit to the portal will allow you to download a report which will provide you with a shortlist of compliant suppliers. You must invite all compliant suppliers to a call-off procedure within the allocated lot group based on your needs.

Buy from this agreement using the following steps:

  1. register for the digital portal
  2. engage with suppliers and conduct pre-market engagement (if time allows)
  3. create specification and evaluation criteria, define your needs and design an evaluation approach
  4. decide which of the 2 available routes to market you want to use:
    1. option 1, further competition: invite the list of compliant suppliers to bid, you will need to review the proposals and evaluate the suppliers
    2. option 2, direct award: refer to the buyer guide which details the process and criteria you need to apply
  5. communicate outcomes and notify suppliers and us
  6. sign your contract and publish your decision

For more in depth guidance, read the buyer guide.

Direct award and bid pack

Send us an email to request a direct award bid pack and a member of the team will contact you. You will need to include ‘RM6232 direct award bid pack request’ in the subject line of your email.

Documents