Facilities Management and Workplace Services

All public sector organisations can access a range of Facilities Management (FM) services from cleaning and waste services to maintenance services and landscaping.

Description

This agreement gives you access to facilities management services across the UK. Suppliers’ geographical coverage is classified by NUTS regions (40 regions of the UK as defined by the Nomenclature of Territorial Statistics).

There may also be limited opportunities for suppliers to provide international coverage for buyers procuring UK services.

There are 19 groups of related services, or ‘work packages’, provided across 9 lots. The work packages are:

  • contract management
  • contract mobilisation
  • social value
  • Carbon Net Zero
  • maintenance services including the maintenance of business assets such as ventilation, security systems and plumbing systems
  • statutory obligations such as portable appliance testing and condition surveys 
  • landscaping services
  • catering services such as meeting hospitality, event catering, full restaurant services and vending services
  • cleaning services such as routine and reactive cleaning services, including pest control
  • workplace FM Services
  • visitor support services such as reception duties and car park management 
  • security services including guarding services such as alarm response, access control, passess and perimeter guarding
  • waste services including the collection, storage and removal of general, recycled, classified, clinical and medical waste
  • miscellaneous FM services
  • defence FM services such as training estates and firing ranges 
  • occupancy and property management services
  • Computer Aided Facility Management (CAFM)
  • helpdesk services
  • management of billable works

All suppliers can provide the core services listed in the work packages. Suppliers can also provide a number of additional services. 

If you are a consultant working on behalf of a public sector organisation, you must sign a non-disclosure agreement and get the organisation you are working for to complete a consultant approval form. These documents can be found on this page and once completed should be emailed to info@crowncommercial.gov.uk

Benefits

  • free of charge for all public sector buyers to use
  • provides a streamlined route for you to access a range of FM suppliers through either a further competition or direct award
  • uses terms and conditions that are based on the new simplified Public Sector Contract Terms and conditions
  • NEC 3 Term Service Contract and NEC 4 Facilities Management Contract are also available for you to use as an alternative to the public sector contract
  • the agreement is fully flexible, allowing you to incorporate your social value needs as part of your bid pack
  • fully compliant with social value Procurement Policy Notes (PPNs)
  • suppliers must submit a Carbon Reduction Plan (CRP) to gain a place on this agreement, they will then need to submit a CRP on an annual basis in line with PPN 06/21
  • the self-serve digital portal provides simple and fast access to the agreement and to suppliers who can meet your needs
  • CCS manages and monitors the financial standing of suppliers on our framework in line with the sourcing playbook so the buyer does not have to
  • if you need help with your procurement process, we can provide a range of support options

Products and suppliers

There are 44 suppliers on this agreement

Lot 1a: Total Facilities Management with a per annum contract value of £0.00 to £1.5m

Expires:

15 suppliers

Lot 1b: Total Facilities Management with a per annum contract value of over £1.5 to £10m

Expires:

23 suppliers

Lot 1c: Total Facilities Management with a per annum contract value of over £10m+

Expires:

13 suppliers

Lot 2a: Hard Facilities Management with a per annum contract value of £0.00 to £1.5m

Expires:

18 suppliers

Lot 2b: Hard Facilities Management with a per annum contract value of over £1.5 to £10m

Expires:

28 suppliers

Lot 2c: Hard Facilities Management with a per annum contract value of over £10m+

Expires:

12 suppliers

Lot 3a: Soft Facilities Management with a per annum contract value of £0.00 to £1m

Expires:

10 suppliers

Lot 3b: Soft Facilities Management with a per annum contract value of over £1 to £7m

Expires:

18 suppliers

Lot 3c: Soft Facilities Management with a per annum contract value of over £7m+

Expires:

11 suppliers

How to buy

You can access the agreement using the FM and Workplace Services digital portal. Once you access the portal you will find a step by step guide on how to use it.

The information you submit to the FM and Workplace Services portal will allow you to download a report which will provide you with a shortlist of suitable suppliers which you can invite to a Call-Off procedure within the allocated lot group based on your needs.

If you need help with pre-market engagement, how to use the FM and Workplace Services portal or you have a question about the different work packages, email: info@crowncommercial.gov.uk and a member of the team will get in touch. Include ‘RM6232’ in the subject line of your email.

Documents