Network Services 2


This new framework replaces Network Services (RM1045) which is due to expire 26/07/2019.


The framework is for the provision of telecommunications and network services and can be used by the whole of the UK Public Sector and their associated bodies & agencies, the voluntary sector, charities, and/or other private organisations acting as managing agents or procuring on behalf of the public sector delivering services of a public nature.

The following services will be made available under 13 lots:

  • Data access services
  • Local connectivity services
  • Traditional telephony services
  • Inbound telephony services
  • IP telephony services
  • Mobile voice and data services
  • Paging and alerting services
  • Video conferencing services
  • Audio conferencing services
  • Unified communications
  • Radio services
  • Security and surveillance services
  • Contact centre services.

The scope includes:

Services which provide the main functionality of a lot associated technology, equipment and solutions and optional goods and services that enhance, supplement or support the delivery of the services; and services delivered over the public internet, private networks, the Public Services Network and/or the Health & Social Care Network.

Information for customers

If you are planning a telecommunications or network services procurement which is due for award in July 2019 or later, please contact us by email

The contract terms for this new framework Network Services 2 (RM3808) are available for you to download here.

We are currently seeking evaluators for this procurement. Please register your interest by email to

Important links

We will update the important links below, at each stage of the project, adding to this page as information for buyers and suppliers is released.

Prior Information Notice (PIN) Read PIN
Contract Notice in OJEU Read Contract notice
Download tender documents Tenders for this framework closed 31 January 2019