Non Medical Non Clinical

Source temporary non-medical and non-clinical staff. NHS Improvement approved for all public sector organisations.


Use this NHS Improvement approved agreement to source any non-medical and non-clinical temporary staff, interims and contractors. That includes any white or blue collar role to any level of seniority, including board level.

Lots 1 to 8 of this agreement allow the supplier to work as both:

  • Employment agency that introduces you to staff looking for work
  • Employment business that hires out staff for your supervision, not employment. When people talk about ‘agency workers’ or ‘temps’, they usually mean people hired from employment businesses. Be aware that if you take staff into long-term employment you could be liable for extra fees.


  • Transparent rates show charges for both PAYE and limited company temporary workers, including fixed term appointments
  • Provision for managing agency worker regulations (AWR) and stakeholder pensions
  • No temp-to-permanent charges if you comply with the transfer fee rules
  • NHS Improvement price caps are the default pricing position
  • Stay “on framework” if you need to go over the price cap to get the right staff to ensure patient safety
  • Audits to ensure compliance with NHS Employers Employment Check Standards.

Products and suppliers

There are 142 suppliers on this framework

Lot 1 : Neutral Vendor


2 suppliers

Lot 2 : Master Vendor


10 suppliers

Lot 3 : Admin and Clerical


60 suppliers

Lot 4 : Corporate Functions


77 suppliers

Lot 5 : IT Professionals


53 suppliers

Lot 6 : Legal


9 suppliers

Lot 7 : Clinical coding


16 suppliers

Lot 8 : Ancillary staff


36 suppliers

How to buy

Direct award

If it’s clear from all the contract documents which supplier is making the most economically advantageous offer, you can make a direct award. The service you are getting, its supply and cost would all need to be accurately and completely defined.

Identify all suitable suppliers, going from the lot descriptions and regions supplied with services. We provide a simple tool to help with this. Email for a copy. The tool will match the staff you need to the suppliers offering them. You can then rank them according to how economically advantageous their offers are. Go to each in turn until you’ve filled the position.

Further competition

You’ll need to run a further competition where the contract documents don’t define accurately enough the service you need, its supply and price. Although basic terms cannot be renegotiated, they can be supplemented where your particular service requirements could not have been foreseen when the agreement was written.

To run a further competition:

  • Identify which suppliers can meet your requirements. Then invite all who can to bid
  • Issue documentation to all capable suppliers, leaving reasonable time for them to return their tenders. You cannot introduce new award criteria, but you can modify them if they derive from the original award criteria. The suppliers need to know you are doing this
  • Evaluate the returned tenders against the award criteria. You can adjust your evaluation plan and weightings within the range limits to reflect your circumstances and requirements
  • Award the supplier with the most economically advantageous offer (the highest score)
  • If the supplier can’t deliver, you should go to the supplier with the next highest score, and so on, until your requirement is met.

Whether by direct award or further competition, you could contract for a defined period of time, provided it starts within the duration of the agreement.