Estate Management Services 2

Summary

This closed framework, let under the Procurement Act 2023, gives public sector organisations access to a wide range of services to help you manage your estate. Includes total estate management and surveying and strategic advice services.

Update

07/04/2025: Watch our how to tender bidders conference webinar.

03/12/2024: Find updated dates in the timeline section.

01 October 2024

Following the ministerial statement informing Parliament that the Cabinet Office has decided to delay the new procurement regulations from the end of October until 24 February 2025, the CCS Transforming Public Procurement (TPP) team is working to understand the full implications of the ministerial decision for CCS.

A new invitation to tender (ITT) publication date for RM6343 Estate Management Services (EMS 2) will be announced in due course.

Please reach out to the EMS team ems@crowncommercial.gov.uk for any questions.

Description

This agreement will replace our current RM6168 Estate Management Service. 

You will be able to access a wider scope of services over 11 lots which are designed to:

  • provide you with a more strategic, all inclusive approach to property management
  • combine traditional estate management services with the latest innovations and technology

Services will include:

  • total estate management
  • estate (property) management
  • agency and lease management
  • surveying and strategic advice
  • valuation and compulsory purchase orders
  • business rating services
  • workplace services performance partner
  • Private Finance Initiative (PFI) Technical and Strategic Advice Services
  • PFI surveying services
  • PFI fire safety and audit
  • PFI specialist commercial and financial advice

Benefits

  • all suppliers on lots 1 to 6 are RICS (Royal Institute of Chartered Surveyors) qualified 
  • option to buy through either further competition or award without competition
  • no contract value threshold with further competition 
  • no specified term of contract length for Call Off’s
  • provides a single solution to the day to day management of departments estate and services

Product types

Total Estate Management

Buy total estate management services including:

  • estate, asset and property management
  • treasury services
  • vacant property management
  • moveable equipment asset management
  • estate management support services

Agency and lease management

Buy total agency and lease management services including (but not limited to):

  • acquisition of land, freehold or leasehold property (includes letting or other commercial arrangements)
  • pre-acquisition survey or more detailed technical due diligence inspection and report for freehold or leasehold properties
  • acquisition outline feasibility study services
  • rent reviews
  • lease breaks and lease expiry services
  • disposal of land, freehold and leasehold property services (includes sale, transfer, licence, lease or other disposition of any property by any person)
  • lease consent services
  • vertical real estate
  • Building Information Modelling (BIM)
  • Government Soft Landings (GSL)

Studies and surveys

Buy studies and surveys services including:

  • development surveys, studies and strategy
  • technology based surveys, studies and strategy
  • environment surveys, studies and strategy
  • dilapidations surveys, studies and strategy
  • estate surveys, studies and strategy
  • estate procurement managed services
  • Valuation and Compulsory Purchase Orders (CPO)
    • a CPO is a legal mechanism where authorities (known as ‘acquiring authorities’) can get or ‘acquire’ land without the consent of the owner
    • compulsory purchase powers can support a range of development, regeneration and infrastructure projects in the public interest

Business rating services

Buy business rating services include:

  • general administration management
  • full payment management
  • rating app
  • rating relief
  • rating audits

Integrated Workplace Management

Buy integrated workplace management services including:

  • a support operational and strategic workplace management system designed to meet your needs
  • the system will provide the needed IT systems such as: application, hosting, implementation, training, support and security
  • help desk facilities: suppliers will provide a help desk facility which will be the single point of contact for all services users in relation Workplace, property and FM related service requests
  • performance management, analysis and reporting services
  • innovation, technology and data services
  • additional services

Workplace services performance partner services

Buy workplace services performance partner services (but not limited to):

  • operational and strategic workplace management system support services
  • helpdesk (customer service) facility services 
  • performance management, analysis and reporting
  • innovation, technology and data services

PFI Technical and strategic advice services

Buy PFI technical and strategic advice services including (but not limited to):

  • operational contract management service 
  • PFI Contract expiry service
  • future services
  • project management services
  • data services 

PFI surveying services

Buy PFI surveying services including (but not limited to):

  • asset management compliance reviews
  • non-intrusive condition surveys
  • intrusive condition surveys
  • fire Safety surveys

PFI fire safety and audit

Buy PFI fire safety and audit services including (but not limited to):

  • audit: design
  • audit: survey progressive sampling
  • audit: operation
  • audit: advise and assessment
  • reports

PFI Specialist commercial and financial advice

Buy PFI specialist commercial and financial advice including (but not limited to):

  • advice on the financing aspects of privately financed projects and programmes
  • advice on the structuring or restructuring of debt and equity financing
  • advice and assistance in meetings and negotiations with counterparties
  • advice on the appointment of other suppliers
  • advice and assistance in relation to contract termination

Customer engagement

We held buyer and supplier webinars to update you on the progress of the new estate management services commercial agreement. We held a question and answer session at the end of each webinar. You can find a recording of the webinar and question and answer sessions here.

We reached out to buyers and organised a number of workshops and one to one sessions from April 2024 to January 2025.

Supplier engagement

We held buyer and supplier webinars to update you on the progress of the new estate management services commercial agreement. You can find a recording of the webinar and both question and answer sessions here.

We reached out to suppliers and organised one to one sessions which took place from April 2024 to January 2025.

Important links

Planned procurement notice Read planned procurement notice
Contract notice in Find a Tender Service (FTS) Read contract notice
Tender documents Read tender documents

Timeline

Activity Estimated dates
Pre-market engagement August 2023
Drafting of procurement documents 1 February 2025
Publication of FTS 28 March 2025
Framework award 1 October 2025