Travel and Venue Solutions


This new agreement will provide travel and venue booking solutions used by UK central government departments and all other public sector bodies, booked in the UK and overseas points of sale. This will also include British and foreign nationals in the event that the UK Government is supporting them as part of a crisis management response.

The services provided by this agreement will include:

  • all air booking services
  • all rail booking services
  • all accommodation booking services
  • all ferry booking services
  • booking of boat charters 
  • booking of helicopter services
  • venue find and supporting ancillary services
  • air charter booking services
  • virtual/digital meeting, conference and events solutions
  • ground transportation ie vehicle hire of cars, taxis, mini-buses, coaches (with or without a driver)
  • mobility as a service
  • other business travel ancillary services such as passport, visa, currency services
  • travel crisis management services such as repatriation to support British nationals 
  • travel safety and risk management solutions such as 24-hour medical assistance and tracking 

More services may be added as we develop the agreement.

Market and customer engagement

We welcome and value all feedback from users of these services to help us shape the new agreement. If you would like to give feedback please email the team.  Make sure that you include ‘supplier’ or ‘customer’ in the subject line of your email. 

Supplier engagement

We will be holding supplier engagement sessions on the following dates:

  • 27 January 2021 – 1:00 pm to 3:00 pm
  • 28 January 2021 – 10:00 am to 12:00 pm

Details on how to register for these events can be accessed on eventbrite.

Customer engagement

We recently held a round of customer engagement sessions in December, which have now ended. We will be holding our next round of engagement sessions on the following dates in February:

3 February – 10:00 to 12:00

4 February  -10:00 to 12:00

If you are interested in attending one of these sessions, register on eventbrite

Important links

Prior Information Notice (PIN) Read PIN
Contract Notice in OJEU Not available yet
Download tender documents Not available yet


Activity Estimated dates
Pre-market engagement Initial virtual events

(27 and 28 January 2021)

Drafting procurement documents Available soon
Publication of OJEU Available soon
Framework award Available soon