Call-off schedules are used when suppliers sell their goods or services to customers.
You can choose which schedules to include and whether to edit these template schedules when they form a call-off contract.
RM6187 Call-Off Schedule 1 Transparency Reports
Optional document
You will need to enter details in this document
Information about the call-off contract you need from the supplier so that you can meet your public accountability and transparency requirements.
If needed, you can complete Annex A: List of transparency reports which is in this document.
Call-Off Schedule 2: Not used
RM6187 Call-Off Schedule 3 Continuous Improvement
Optional document
Read only
If included as part of the schedule it means the supplier will need to make sure they try to identify new or potential improvements to how they meet the needs of the project, including through regular reviews with the customer.
RM6187 Call-Off Schedule 4 Call-Off Tender
Optional document
You will need to enter details in this document
Add the supplier's bid into this document, including anything additional they offered that you would like included in the contract.
RM6187 Call-Off Schedule 5 Pricing Details
Optional document
You will need to enter details in this document
This schedule should be used to show more detailed pricing information as well as the pricing in the order form.
RM6187 Call-Off Schedule 6 ICT services
Optional document
You will need to enter details in this document
Additional provisions necessary to facilitate the provision of ICT Services which are part of the deliverables of the call-off contract.
RM6187 Call-Off Schedule 7 Key Supplier Staff
Optional document
You will need to enter details in this document
This schedule makes sure that any key staff identified from the supplier will fill the key roles throughout the contract, and states what the supplier will do if any of the key staff are unavailable for a specified period of time.
RM6187 Call-Off Schedule 8 Business Continuity and Disaster Recovery
Optional document
Read only
What the supplier must do to make sure the call-off contract can still be delivered even if there's an unexpected event. Use if:
- call-off contracts will be critical for the customer's organisation
- it would be difficult to replace the supplier if things go wrong
RM6187 Call-Off Schedule 9 Security
Optional document
You will need to enter details in this document
What the supplier must do to make sure that customer data and deliverables are kept secure.
RM6187 Call-Off Schedule 10 Exit Management
Optional document
You will need to enter details in this document
What the supplier needs to do at the end of a call-off contract to help the customer continue to deliver public services.
Call-Off Schedule 11: Not used
RM6187 Call-Off Schedule 12 Clustering
Optional document
If you use this schedule, you will need to enter details in this document
You can use this schedule if other customers (contracting authorities) want to join with you to buy using a single call-off, instead of lots of individual call-off contracts.
RM6187 Call-Off Schedule 13 Implementation Plan & Testing
Optional document
You will need to enter details in this document
The agreed plan for when the services will be delivered and tested to ensure they meet your needs.
RM6187 Call-Off Schedule 14 Service Levels
Optional document
If you use this schedule, you will need to enter details in this document
The standards of service required by the customer and what happens when these are not met.
RM6187 Call-Off Schedule 15 Call-Off Contract Management
Optional document
If you use this schedule, you will need to enter details in this document
How supplier and customer should work together on the call-off contract. We recommend using this document if you need to collaborate with the supplier to monitor and manage the call-off contract.
RM6187 Call-Off Schedule 16 Benchmarking
Optional document
Read only
A process for comparing the value of the supplier against other providers in the market. We recommend you use this document if you need to benchmark the pricing to make sure you receive good market value over the life of the contract.
RM6187 Call-Off Schedule 17 MOD Terms
Optional document
If you use this schedule, you will need to enter details in this document
For Ministry Of Defence (MOD) customers only
Any additional terms needed by the MOD.
RM6187 Call-Off Schedule 18 Background Checks
Optional document
Read only
You will need to enter details in this document
This schedule is used when supplier staff must be vetted for any relevant convictions before working on the contract.
RM6187 Call-Off Schedule 19 Scottish Law
Optional document
If you use this schedule, you will need to enter details in this document
Switches the interpretation of the call-off contract to Scottish law.
RM6187 Call-Off Schedule 20 Call-Off Specification
Optional document
If you use this schedule, you will need to enter details in this document
More information about your specification from the order form.
RM6187 Call-Off Schedule 21 Northern Ireland Law
Optional document
If you use this schedule, you will need to enter details in this document
Switches the interpretation of the call-off contract to Northern Ireland law.
RM6187 Call-Off Schedule 23 HMRC Terms
Optional document
If you use this schedule, you will need to enter details in this document
For HMRC customers only
Any additional terms needed by HMRC.