Management Consultancy Framework Three (MCF3)

Access to consultancy including business, strategy and policy, finance, HR, procurement, health/social care and community, infrastructure and environment.

Agreement number: RM6187

Start date: 24 August 2021

End date: 23 August 2025

Available for: Central government, the wider public sector, charities, voluntary and community organisations, education, health, local authorities, blue light (police, fire, ambulance and search and rescue), devolved administrations, social housing organisations.

Contents

At a glance

You can use this agreement to access cost effective consultancy advice from a range of suppliers across 9 lots:

  • lot 1: business
  • lot 2: strategy and policy
  • lot 3: complex and transformation
  • lot 4: finance
  • lot 5: HR
  • lot 6: procurement and supply chain
  • lot 7: health, social care and community
  • lot 8: infrastructure including transport
  • lot 9: environmental sustainability and socio-economic development

For a more detailed description, read the lot description document.


This agreement will run for 4 years and there will be no option to extend.

There is no maximum length for a call off contract under this agreement, but we recommend it should not be longer than 4 years.

MCF3 should not be used for the following types of procurement:

  • Contingent Labour (Contractors)
    For contingent labour (contractors) you will need to use RM3749 Public Sector Resourcing
  • Technology Services 3
    For hosting, support and maintenance of existing live applications you need to use RM6100 Technology Services 3
  • Estate Management Services
    For end to end property management services including consultancy and disposal use RM6168 Estate management services.
  • Project Management and Full Design Team Services
    For project management, design, advise and other services to support delivery of property and constructions projects, including environmental services use RM3741 Project Management and Full Design Team Services.
  • Non Clinical Temporary and Fixed Term Staff
    For temporary and fixed term roles in roles like admin, clerical, catering and maintenance use RM6160 Non Clinical Temporary and Fixed Term Staff.
  • Flexible Resource Pool - Staff Bank
    For staff bank services for NHS contracting authorities use RM6158 Flexible Resource Pool - Staff Bank.

If you need more information contact our customer service centre on 0345 410 2222

You can use further competition or direct award to buy from this agreement.

Further competition is the default route to market. If you want to use direct award, make sure you get legal advice to confirm that this is a compliant route to market for your circumstances.

Benefits of using this agreement:

  • wide range of suppliers from SMEs to large multinationals
  • all suppliers are Cyber Essentials accredited
  • standard terms and conditions
  • competitive market rates
  • maximum rates fixed for the life of the agreement and your project providing budgetary control
  • no minimum or maximum value thresholds this means you can use the agreement regardless of project size
  • comprehensive customer guidance and templates
  • choice of pricing models including: time and materials, fixed, or risk and reward
  • a tool to help you shortlist suitable suppliers
  • dedicated and knowledgeable contract management team to support you

Products and suppliers

You can now buy online with CCS.
Please select a lot to start.

Lot 1 Business

Objective advice relating to strategy, structure, management or operations of an organisation. This may include identifying options with recommendations as well as implementation and delivery.

Expires: 23/08/2025

79 suppliers

Lot 2 Strategy & Policy

Strategic objective advice relating to corporate strategies or government policy. This may include identifying options with recommendations as well as implementation and delivery.

Expires: 23/08/2025

35 suppliers

Lot 3 Complex and Transformation

Objective advice on complex programmes or portfolios of work which may be multi-disciplinary and/or transformational. This may include identification of options with recommendations, as well as implementation and delivery.

Expires: 23/08/2025

30 suppliers

Lot 4 Finance

Objective strategic and operational financial advice. This may include identification of options with recommendations as well as implementation and delivery.

Expires: 23/08/2025

24 suppliers

Lot 5 HR

Objective advice on HR which may include identification of options with recommendations as well as implementation and delivery.

Expires: 23/08/2025

28 suppliers

Lot 6 Procurement and Supply Chain

Objective advice in relation to procurement and supply chain. This may include identification of options with recommendations as well as implementation and delivery.

Expires: 23/08/2025

34 suppliers

Lot 7 Health, Social Care and Community

Objective specialist advice in areas related to health, social care and / or community. This may include identification of options with recommendations as well as implementation and delivery.

Expires: 23/08/2025

41 suppliers

Lot 8 Infrastructure Including Transport

Objective specialist advice on areas related to infrastructure and/or transport. This may include identification of options with recommendations.

Expires: 23/08/2025

44 suppliers

Lot 9 Environmental Sustainability & Socio-Economic Development

Objective strategic advice in areas related to environmental and/or sustainability. This may include identification of options with recommendations as well as implementation and delivery.

Expires: 23/08/2025

39 suppliers

Documents

Each section below has the links to the documents, what they are for, when to use them and if you need to enter any information into them.

You might not need all the contractual documents to buy the products or services from this agreement.

Buyer and supplier guides

Before buying from this agreement you should read the customer guide and how to use contractual documents.

The customer guide will help you understand how the agreement works and what you can or can't use the agreement for.

This section might also include further guides or lists you will need to look at and make selections from, as well as previous webinar slides and Q&A scripts from sessions with buyers and suppliers.

Core terms and conditions

The core terms form part of the framework and call-off contracts and must be used on every contract. They cannot be changed.

The core terms are CCS's standard commercial terms. They govern the supplier's relationship with CCS and every customer who has a call-off contract.

Call-off order form

When a customer decides to buy from a supplier, they'll complete an order form with important information about the call-off contract.

Customers can change any of their chosen schedules by adding special terms in the call-off order form.


A completed order form will contain:

  • what will be supplied
  • how it will be supplied
  • how much it will cost
  • contact details for suppliers and customers
  • a list of all the call-off and joint schedules

The call-off contract will be created when both parties either agree to:

  • sign a completed order form
  • create a binding electronic purchase order which includes the information in the order form

RM6187 Call-off order form

Joint schedules

RM6187 Joint Schedule 1 Definitions

Essential document

Read only

This defines significant words and phrases used in the core terms and template schedules. You will need to add any new definitions specifically needed for your contract, and add them as special terms in your call-off order form.


RM6187 Joint Schedule 2 Variation Form

Essential document

If you use this schedule, you will need to enter details in this document.

Explains the format for formally documenting any contract changes you may need.


RM6187 Joint Schedule 3 Insurance Requirements

Essential document

Read only

An essential schedule that captures the supplier's basic obligations for any insurances needed at the framework level, and mandating that the supplier must give you any additional insurances that you specify in your order form.


RM6187 Joint Schedule 4 Commercially Sensitive Information

Essential document

You will need to enter details in this document

You should ask your supplier to tell you if any of the information they provided is commercially sensitive such that they would not want it disclosed in response to a Freedom of Information (FOI) request. Their response will provide the content for this schedule but it is your decision if the relevant information would be withheld if a relevant FOI request was received.


RM6187 Joint Schedule 5 Corporate Social Responsibility

Essential document

Read only

This is a core schedule that sets out basic corporate social responsibility (CSR) or social value requirements that apply to all suppliers in the agreement. You may have your own CSR or social value requirements to include in your contract and, where you have specified that as part of a competition, these must be satisfied.


RM6187 Joint Schedule 6 Key Sub-Contractors

Optional document

Read only

You only need this document if the supplier uses one or more key-subcontractors to fulfil its obligations under your contract.


RM6187 Joint Schedule 7 Financial Difficulties

Optional document

If you use this schedule, you will need to enter details in this document

If a supplier has any financial difficulty when you use your call-off you will need to use this schedule to monitor their financial standing and any consequences of changes to this.


RM6187 Joint Schedule 8 Guarantee

Optional document

If you use this schedule, you will need to enter details in this document

You can use this schedule when you want assurance provided by a third party guarantor that the supplier's obligations will be met, because you are concerned about the financial status of your supplier.


RM6187 Joint Schedule 9 Minimum standards of reliability

Optional document

If you use this schedule, you will need to enter details in this document

A requirement for suppliers to demonstrate minimum standards of reliability in relation to high value contracts.


RM6187 Joint Schedule 10 Rectification Plan

Essential document

You will need to enter details in this document

This explains the format for any rectification plan that your supplier may have to provide in the event that you experience a supplier default.


RM6187 Joint Schedule 11 Processing Data

Essential document

You will need to enter details in this document

This schedule addresses the processing of any personal data associated with the performance of your contract. Normally, in terms of data protection rules:

  • the customer will be the controller, specifying the purpose and means of processing personal data
  • the supplier will be the processor, carrying out such processing under the instructions of the controller

In these circumstances you will need to clearly set out what personal data you are authorising the supplier to process, by using the data processing template available in this document.

In certain circumstances the customer and the supplier may decide that they have a joint controller relationship in respect of the processing of certain personal data in relation to an order contract. Where this is the case Annex 2 of the schedule must be used, and the data must be written in the data processing template.

Finally, there may be circumstances under which, for certain personal data, the supplier will maintain that they will be the controller without the customer being either a joint controller or processor. In this instance this should also be written in the data processing template.


Joint Schedule 12: Not used

Call-off schedules

Call-off schedules are used when suppliers sell their goods or services to customers.

You can choose which schedules to include and whether to edit these template schedules when they form a call-off contract.

RM6187 Call-Off Schedule 1 Transparency Reports

Optional document

You will need to enter details in this document

Information about the call-off contract you need from the supplier so that you can meet your public accountability and transparency requirements. If needed, you can complete Annex A: List of transparency reports which is in this document.


Call-Off Schedule 2: Not used


RM6187 Call-Off Schedule 3 Continuous Improvement

Optional document

Read only

If included as part of the schedule it means the supplier will need to make sure they try to identify new or potential improvements to how they meet the needs of the project, including through regular reviews with the customer.


RM6187 Call-Off Schedule 4 Call-Off Tender

Optional document

You will need to enter details in this document

Add the supplier's bid into this document, including anything additional they offered that you would like included in the contract.


RM6187 Call-Off Schedule 5 Pricing Details

Optional document

You will need to enter details in this document

This schedule should be used to show more detailed pricing information as well as the pricing in the order form.


RM6187 Call-Off Schedule 6 ICT services

Optional document

You will need to enter details in this document

Additional provisions necessary to facilitate the provision of ICT Services which are part of the deliverables of the call-off contract.


RM6187 Call-Off Schedule 7 Key Supplier Staff

Optional document

You will need to enter details in this document

This schedule makes sure that any key staff identified from the supplier will fill the key roles throughout the contract, and states what the supplier will do if any of the key staff are unavailable for a specified period of time.


RM6187 Call-Off Schedule 8 Business Continuity and Disaster Recovery

Optional document

Read only

What the supplier must do to make sure the call-off contract can still be delivered even if there's an unexpected event. Use if:

  • call-off contracts will be critical for the customer's organisation
  • it would be difficult to replace the supplier if things go wrong

RM6187 Call-Off Schedule 9 Security

Optional document

You will need to enter details in this document

What the supplier must do to make sure that customer data and deliverables are kept secure.


RM6187 Call-Off Schedule 10 Exit Management

Optional document

You will need to enter details in this document

What the supplier needs to do at the end of a call-off contract to help the customer continue to deliver public services.


Call-Off Schedule 11: Not used


RM6187 Call-Off Schedule 12 Clustering

Optional document

If you use this schedule, you will need to enter details in this document

You can use this schedule if other customers (contracting authorities) want to join with you to buy using a single call-off, instead of lots of individual call-off contracts.


RM6187 Call-Off Schedule 13 Implementation Plan & Testing

Optional document

You will need to enter details in this document

The agreed plan for when the services will be delivered and tested to ensure they meet your needs.


RM6187 Call-Off Schedule 14 Service Levels

Optional document

If you use this schedule, you will need to enter details in this document

The standards of service required by the customer and what happens when these are not met.


RM6187 Call-Off Schedule 15 Call-Off Contract Management

Optional document

If you use this schedule, you will need to enter details in this document

How supplier and customer should work together on the call-off contract. We recommend using this document if you need to collaborate with the supplier to monitor and manage the call-off contract.


RM6187 Call-Off Schedule 16 Benchmarking

Optional document

Read only

A process for comparing the value of the supplier against other providers in the market. We recommend you use this document if you need to benchmark the pricing to make sure you receive good market value over the life of the contract.


RM6187 Call-Off Schedule 17 MOD Terms

Optional document

If you use this schedule, you will need to enter details in this document

For Ministry Of Defence (MOD) customers only

Any additional terms needed by the MOD.


RM6187 Call-Off Schedule 18 Background Checks

Optional document

Read only

You will need to enter details in this document

This schedule is used when supplier staff must be vetted for any relevant convictions before working on the contract.


RM6187 Call-Off Schedule 19 Scottish Law

Optional document

If you use this schedule, you will need to enter details in this document

Switches the interpretation of the call-off contract to Scottish law.


RM6187 Call-Off Schedule 20 Call-Off Specification

Optional document

If you use this schedule, you will need to enter details in this document

More information about your specification from the order form.


RM6187 Call-Off Schedule 21 Northern Ireland Law

Optional document

If you use this schedule, you will need to enter details in this document

Switches the interpretation of the call-off contract to Northern Ireland law.


RM6187 Call-Off Schedule 23 HMRC Terms

Optional document

If you use this schedule, you will need to enter details in this document

For HMRC customers only

Any additional terms needed by HMRC.

Framework schedules

Framework schedules are used by CCS to set up the agreement with suppliers.

RM6187 Framework Schedule 1 Specification

Read only

What CCS expects the supplier to provide to customers.


RM6187 Framework Schedule 2 Framework Tender

Read only

How the supplier proposes to meet the specification requirements.


RM6187 Framework Schedule 3 Framework Prices

Read only

Maximum rates the supplier can charge for services under the framework contract.


RM6187 Framework Schedule 4 Framework Management

Read only

Describes how CCS and the supplier will manage the framework contract.


RM6187 Framework Schedule 5 Management Charges and Information

Read only

Describes the management charges and information process and charges between CCS and the suppliers at framework contract level.


RM6187 Framework Schedule 6 Order forms and call-off schedules

You will need to enter details in this document.

If you already completed the order form in the Call-off order form section, you won’t need to complete this document, because they are the same.


RM6187 Framework Schedule 7 Call-Off Award Procedure

Read only

The process a customer must follow to award a call-off contract, which needs to be clearly stated in your further competition documents.


RM6187 Framework Schedule 8 Self Audit Certificate

Read only

CCS requires suppliers to provide a self audit certificate following an annual self audit to verify their accounts.


RM6187 Framework Schedule 9 Cyber Essentials Scheme

Read only

What the supplier has to do to to maintain cyber security accreditation.

The benefits of using CCS