Records Information Management, Digital Solutions and Associated Services


04/09/2020 – We have published the PIN and potential suppliers can now express their interest. You will need to do this by 25 September 2020.

20/03/2020 – In line with the Procurement Policy Note – Responding to COVID-19, CCS has taken the decision to delay this procurement and instead extend RM3781 for a further 12 months until 25 October 2021.


This agreement will provide records information management, digital solutions and associated services under the following Lots:

  1. Records Information Management Services

  2. Digital Workflow and Cloud Hosting Solutions

  3. Full Management of National Health Service (NHS) Patient Records (Off-site)

  4. Specialist Records Management Services

  5. Combined Digital Workflow, Cloud Based Hosting and Records Information Management Services

Full details of the scope and lot structure will be contained in the bid pack issued with the OJEU (Contract notice).

Customer and supplier engagement

The agreement will use the new Public Sector Contract (PSC).

When setting up a new framework we will use:

  • the standard core terms
  • relevant schedules (some schedules must be used, others are optional).

If you want to send us your feedback please email,

For queries please email,

Important links

Prior Information Notice (PIN) Read PIN
Contract Notice in OJEU Contract notice
Tender Documents Read contract notice


Activity Estimated dates
Pre-market engagement  Completed
Drafting procurement documents Completed
Publication of OJEU November 2020
Framework award March 2021