Multifunctional Devices (MFDs), Print and Digital Workflow Software Services and Managed Print Service Provision


22/04/2021 – This update is for the attention of bidding suppliers. The Contract Notice is now live and is available in the important links section below. You can access unrestricted documents from 20 April 2021 through the Jaggaer Bravo eSourcing system.

The following restricted documents will be provided to you upon completion of a Non-Disclosure Agreement (NDA):

  • Attachment 1a Framework Schedules 1 (Specification) – Annexes A to D
  • Attachment 2 How to bid
  • Attachment 3 Price Matrix (Annex A to D) – All Lots

The NDA is available for completion from 20 April 2021 on the Jaggaer Bravo eSourcing system.

12/01/2021 -We have published the PIN and potential suppliers can now express their interest. You will need to do this by 22 January 2021.

20/03/2020 – In line with the Procurement Policy Note – Responding to COVID-19, CCS has taken the decision to delay this procurement and instead extend RM3781 for a further 12 months until 25 October 2021.


This agreement will provide Multifunctional Devices (MFDs), Print and Digital Workflow Software and Managed Print Service Provision. The lots will be as follows:

  • lot 1: Multifunctional Print Devices (MFDs) and Basic Print Management Software
  • lot 2: Multifunctional Print Devices (MFDs), Print Management and/or Digital Workflow Software and Associated Services
  • lot 3: Multifunctional Print Devices (MFDs), Print Management and/or Digital Workflow under Managed Service Provision
  • lot 4: Print Consultancy Services

Full details of the scope and lot structure will be contained in the bid pack issued with the OJEU (Contract notice).

Customer and supplier engagement

The agreement will use the new Public Sector Contract (PSC).

When setting up a new framework we will use:

  • the standard core terms
  • relevant schedules (some schedules must be used, others are optional)
  • potential suppliers are advised to read these documents before CCS goes out to tender, to familiarise yourselves with the Ts and Cs

If you want to send us your feedback please email,

For queries please email,

Important links

Prior Information Notice (PIN) Read PIN
Contract Notice in OJEU Read Contract Notice
Tender Documents See update for 22 April 2021


Activity Estimated dates
Pre-market engagement Complete
Drafting procurement documents Complete
Publication of OJEU Complete
Framework award September 2021