Technology Services 2

ICT services from strategy and service design through transition to operational deployment. This includes large project services up to top secret classification.


27/10/2020 - The Technology Services 3 OJEU has now been released and can be found on the Technology Services 3 webpage.

 06/08/2020 -  We aim to release the OJEU for technology services 3 (TS3) on 20 October 2020. The tender submission deadline will be 5 January 2021.

02/07/2020 - This framework now includes a direct award option for lot 1, lot 2 and all the lot 3 Service Groups.  Please read section 6 in our customer guidance document for more details.

03/02/20 - Technology Services 3 will be the next iteration of the successful Technology Services 2 framework. It will continue to cover traditional Information and Communication Technology services, from strategy through to transition and operational deployment. It will also look to include new and future services which have been requested throughout customer and supplier engagement, where these are clear and separate from other CCS agreements.

Please click here for updates.



This agreement provides technology services from strategy and service design through transition to operational running of an IT estate. It offers large project services, up to top secret classification and access to a range of technology services, including:
  • provision and management of IT service desk
  • end user device support
  • network support
  • asset disposal and application maintenance
  • infrastructure support
It includes services at all government security classification levels.The agreement was developed with Home Office, Ministry of Defence, Yorkshire Purchasing Organisation (representing local government) and Crescent Purchasing Consortium (representing education) among others.


  • 63% of suppliers are SMEs
  • compliant with the Public Contracts Regulations 2015
  • call-off contracts can run from 2 to 7 years depending on the lots used
  • suitable for disaggregation to single-vendor outsourcing

Products and suppliers

There are 145 suppliers on this agreement

Lot 1: Technology Strategy and Service Design


116 suppliers

Lot 2: Transition and Transformation


121 suppliers

Lot 3a: Operational Services - End User Services


99 suppliers

Lot 3b: Operational Services - Operational Management


103 suppliers

Lot 3c: Operational Services - Technical Management


103 suppliers

Lot 3d: Operational Services - Application and Data Management


92 suppliers

Lot 4a: Programmes and Large Projects - Government Official Security Classification


72 suppliers

Lot 4b: Programmes and Large Projects - Above Government Official Classification


29 suppliers

How to buy

This framework is open to all public sector customers and there are three routes to market.

Direct award

Direct award is now available for Lots 1 (Strategy and Design), 2 (Transition and Transformation) and 3 (Operational Services) and will be suitable for relatively straightforward low-value requirements. The Supplier offers can be found in the government eMarketplace.

Note: if you currently use Zanzibar you should already be able to access the catalogue.

Further competition

Further competitions can be run on all the lots using CCS’s eSourcing tool or your own choice of eSourcing tool.

Please read the Customer Guidance document below for more details.


  • we use our complementary aggregation service to bring together customers with similar requirements
  • we leverage the volume to create greater commercial benefits for customers
  • we manage the procurement process from start to finish
  • case studies on successful aggregations are available to download below
  • email for more information