Digital Outcomes & Specialists 3

For the digital transformation of public sector services; teams and individuals to build and support digital services; user research studios and participants.


29/07/2019 – Update – We’re extending this framework for a further 4 months to help buyers complete their ongoing procurements before the new framework goes live in October 2019.

This new end date of this framework will be 27 January 2020.


This is a dynamic style framework with the specific aim of helping the public sector buy, design, build and deliver digital outcomes using an agile approach, by procuring the appropriate specialist resource to deliver agile software development.

The framework is based on the approach detailed in the Government Service Design Manual and complies with the Digital by Default Service Standard. We have designed specific contract terms and conditions that reflect the flexible, iterative way of an agile approach.


  • Easy access to suppliers with the right capabilities, compliant with the Digital by Default Standard and align with the Government Digital Service Design Manual
  • Suppliers include small and medium size businesses and agile teams from traditional tier-one system integraters
  • Guaranteed supplier capacity to deliver digital projects at multiple UK locations
  • A flexible and speedy route to meet customers’ digital project commissioning requirements
  • Suits short delivery sprints and agile methodology
  • Intellectual property rights (IPR) from the project are owned by the buyer and can be shared and re-used with any other public sector buyer.

Products and suppliers

Digital Marketplace has the constantly updated list of the suppliers on this framework.

Lot 1: Digital Outcomes


Lot 2: Digital Specialists


Lot 3: User Research Studios


Lot 4: User Research Participants


How to buy

Digital Outcomes and Specialists 3 is available through the Digital Marketplace. You will need to run a further competition for each requirement by using the online buying tool on the Digital Marketplace. Guidance and a list of suppliers are available on the Digital Marketplace.

When you buy, complete and return the buyer benefits form (see the documents tab) to