Find out how CCS delivers value to the NHS for Vehicle Purchase and Vehicle Telematics through our fleet framework agreements

Published 14 August 2020

Last updated 30 November 2021

The requirement

NHS Trusts are tasked with delivering critical medical services and require vehicles that are fit for purpose in meeting their operational requirements.

The solution

In order to meet its operational fleet requirements, the Welsh Ambulance Services NHS Trust ordered 51 RAV4 fully converted and fitted with Telematics to replace its diesel fleet with vehicles that are more environmentally efficient, yet equally capable of carrying crews and equipment. The Toyota RAV4 Hybrid was selected for its qualities to serve as a new rapid response vehicle for NHS paramedic teams. The Trust chose to use Crown Commercial Service to source the vehicles using the vehicle purchase framework agreement (RM6060) as well as the vehicle telematics solutions that they required.

The vehicle purchase framework agreement provides access to a full range of motor vehicles including vehicles that are both currently available and those that will be developed and brought to market during the term of the framework. These include cars, light commercial vehicles, motorbikes, heavy goods vehicles (HGVs), buses and coaches. Customers can also obtain bespoke conversions which manufacturers are able to provide as part of a turnkey solution.

The results

The new SUVs are being supplied by Toyota and will be covering up to 40,000 miles a year, working the length and breadth of Wales. Toyota is also providing additional support, organising training for NHS vehicle technicians so they can service and maintain the vehicles to manufacturer’s standards, minimising the time they have to be off the road.

Following a comprehensive technical evaluation and a detailed procurement process via CCS, Ortus Telematics were selected to provide its Datapoint product to be installed into the vehicles. The Trust were seeking to implement a vehicle telematics solution to enable the them to adopt a more proactive approach towards driver training and also provide data relating to driver identification and assist with more effective and efficient utilisation of vehicles:

The Trust is taking delivery of RAV4 Hybrid Design models, equipped with Toyota’s AWD-i intelligent all-wheel drive so they are better equipped to access remote locations and deal with hazardous driving conditions such as ice and snow. The standard provision of Toyota Safety Sense active safety and driver assistance systems ensures the crews have the best possible protection while on the road.

The Trust’s fleet manager David Holmes, said: “Our vehicles have to meet strict reliability and carrying capacity criteria as they perform a vital function helping the people of Wales. Not only does the RAV4 Hybrid meet our requirements, it is also helping us reduce the environmental impact of our fleet.”

Toyota are appointed to Lots 1 and 2 of the RM6060 Vehicle Purchase framework agreement to provide cars and light commercial vehicles. Ortus are a supplier on Lot 1 of the new RM6143 Vehicle Telematics framework supplying vehicle telematics hardware, software and associated products.

Get involved

Visit our website to find further information on the Crown Commercial Service fleet framework agreements. If you would like to find out how you could benefit from using these agreements, please contact us at