Payment Acceptance 2

Enables the public sector to accept card and alternative payment methods either face to face or through eCommerce and digital routes. Provides access to payment (payments in and out) consultancy services.


Provides a range of payment acceptance services including:

  • card acquiring and gateway services: this is the process of collecting card-based payments from customers and their banks and then giving them to retailers and merchants both in person and online
  • payment equipment, such as chip and pin machines
  • alternative payment methods (APMs) such as over the phone and the internet
  • payment initiation services (PISP) as an optional service

Also included are specialist payment consultancy services to help customers assess their end to end payment landscape. A payment landscape refers to the money customers receive (accept) and how they pay for the services they use (issuance). 

What is payment acceptance?

Payment acceptance is a process where providers of goods and services are paid by consumers.

Typically, those receiving payments are paid by an ‘acquirer’. This is a regulated entity who can settle funds from a range of payment types (such as Visa and MasterCard).

The acquirer usually receives funds from the consumer’s card or account ‘issuer’. The rules of the relevant payment scheme governs this transaction flow and is provided by the relevant interbank processor.

The Agreement has a 4 year contract period.


  • customers can buy services to meet their specific payment acceptance needs
  • transparent fee structure
  • savings of up to 15% against typical market rates
  • wide range of suppliers from large nationals to SMEs

Carbon Reduction

All suppliers for this agreement have committed to comply with the Procurement Policy Note 06/21: 'Taking account of Carbon Reduction Plans in the procurement of major government contracts' as required. If a supplier is required to publish a carbon reduction plan, you can find it on their individual supplier details page.

Products and suppliers

There are 7 suppliers on this agreement

Lot 1: Payment Acceptance Services
Access a range of payment acceptance services including:
  • allowing you to accept payment through face to face or unattended point of sale (POS) terminals (such as car parking machines)
  • providing payments through alternative payment methods (such as over the phone and the internet)
You can also access a full range of optional services including PISP. These are payments which are authenticated and paid directly out of a persons or businesses bank account using faster payment instead of a debit or credit card.


4 suppliers

Lot 2: Acquiring and Merchant Equipment Services
Accept payment (and settlement of funds) through face to face or unattended POS terminals (such as parking machines).


4 suppliers

Lot 3: Payment Consultancy
For strategic advice to define payment acceptance and payment issuance requirements.


3 suppliers

How to buy

Read the buyer guide in the document section and review the call off terms and conditions for the framework.

Before choosing a supplier, you can have fair and transparent discussions with the framework suppliers.

Direct award

If you’re conducting a direct award you should:

  1. request a direct award pack from our customer service team

The pack will contain a pricing matrix. It also has supplier answers to frequently asked questions to help you make an evaluation. The information in the pack is commercially sensitive and is not available on our website.

  1. Evaluate the responses and pricing and choose which supplier you will award the contract to.

Further competition

You can carry out a further competition under lots 1, 2 and 3.

You will need to manage the process in line with your requirements and processes. If you want information about running further competition through our eSourcing suite, take a look at our buyer guide in the documents section below.

Your further competition should:

  • specify a fixed time limit for submission of proposals, including factors such as the complexity of the services, your insurance requirements and the time needed to submit a proposal
  • seek proposals for fulfilling all your insurance requirements, including agreement to any special terms proposed by you
  • contain a copy of the order form, completed as if it were the actual order you would place

You should then:

  1. evaluate the proposals received
  2. notify all invited service providers of the outcome

place the resulting order with the service provider who has submitted the most economically advantageous tender