eDisclosure and Review Services

Central government and the wider public sector can access disclosure services for a complete service following the Electronic Discovery Reference Model or by using select elements of this.


Designed with input from government stakeholders, customers and suppliers, this agreement provides eDisclosure and eDiscovery services for electronically-stored information, such as:

  • identification
  • preservation
  • collection
  • processing
  • review
  • analysis
  • production
  • presentation at trial

This electronically stored information includes details created or stored on personal laptops, mobile phones, web-based applications and email.

Although this is mainly relevant to the disclosure of information in litigation, it can also help with regulatory compliance or be used for other pieces of work where there is a large amount of electronically stored information involved.

You can select a complete service or buy component parts of the disclosure procedure.

This agreement replaces the previous CCS eDisclosure services agreement RM3717 and will expire 14 June 2024 with a further one year extension available.


  • a range of market leading suppliers and fixed rates for standard services
  • an improved lot structure that is better aligned to customer needs to enable fast and responsive action
  • all suppliers must comply with high standards of security (more information on these security requirements can be found within their respective service documents)
  • commoditised pricing for electronically stored information (pricing by unit) provides clarity and easy comparison
  • a more efficient and streamlined call-off process with simplified documents (places less demand on customers and suppliers to provide further information)
  • a good proportion of SMEs are present on this agreement and are available for public sector organisations to work with
  • reduced time for the customer to contract with suppliers, and we’ve further reduced the time period needed for disclosure
  • increased access and availability to new technologies to enhance the efficiency of the service
  • reduced costs of procurement
  • captures the need for continuous improvement from suppliers

Carbon Reduction Plans (Public Procurement Notice 06/21)

Some of the suppliers for this agreement have agreed to comply with the Procurement Policy Note 06/21: 'Taking account of Carbon Reduction Plans in the procurement of major government contracts'. If a supplier has published a carbon reduction plan, you can find it on their individual supplier details page.

Products and suppliers

There are 8 suppliers on this agreement

Lot 1: Simple Low Volume Work


3 suppliers

Lot 2: End to End Service


6 suppliers

Lot 3: Document Review Services


5 suppliers

Lot 4: End to End Service (Secret/Top Secret)


3 suppliers

How to buy

Before buying from this agreement you will need to read the customer guidance document. This document includes further information on the direct award and further competition process.

You can buy services from lot 1 through direct award only. To buy from lots 2 to 4 you can choose to use direct award or to run a further competition. 

Further competition

To run a further competition you will need to:

  1. identify the suppliers who can meet your needs and then develop the specification of your needs
  2. refine your contract deliverables (what you need) using framework schedule 6 
  3. develop your further competition award criteria 
  4. invite all identified suppliers to submit a tender in writing either by email or through your preferred eSourcing tool (you can find contact details for each supplier in the products and supplier section)
  5. Set a time limit for the submission of tenders (take into account the time needed to create and submit tenders and the complexity of your needs)

For detailed guidance on how to run a further competition, read framework schedule 7 of the call-off award procedure.

You can run and manage further competitions using our CCS eSourcing portal. To use this tool for the first time you will need to register an eSourcing account. 

Read full customer guidance on how to use the eSourcing portal.

Direct award

To place a direct award you will need to:

  1. develop a clear specification of your needs (this is to show that the mandatory requirements fulfil your needs and to show which supplier is the most advantageous)
  2. Award the call-off contract by sending the successful supplier a completed and signed framework schedule 6 (this can be done electronically)
  3. Notify CCS of your award by emailing us (include in your email: your contract name, contract length, contract total value and the winning supplier name)