Software Design and Implementation Services

Find the skills and services you need to deploy new cloud-based back office systems or upgrade legacy IT systems. Available to all central government departments, the wider public sector and third sector organisations.


04/01/23: This agreement has been extended by 18 months and will end on 22 March 2025. The call-off length has also increased to a maximum call of 10 years.


Provides specialist, complex and technical support and implementation services.

Access services to implement and develop new cloud-based Enterprise Resource Planning (ERP) systems and back office projects. ERP is the ability to provide an integrated suite of business applications.

This agreement also provides services for implementing a range of enterprise software and upgrading legacy IT systems

Examples of the areas in scope include:

  • enterprise architecture
  • business case support
  • configuration and testing
  • system integration
  • implementation
  • data cleansing and migration
  • change management
  • training
  • on-boarding
  • application management support

You can buy these services individually or as a group of services and requirements under a single tender.

We recommend using RM6194 Back Office Software (BOS) if you need a clear split between a contract with a software provider and the supplier providing professional services. We designed BOS in conjunction with this agreement.

The maximum call off length is 10 years with no minimum call-off and flexibility on extension options (within the maximum duration of 10 years).


  • delivers solutions for cloud, on premise or hybrid systems
  • Expression of Interest (EOI) can be used to refine the list of suppliers you will invite to further competition
  • flexible contract lengths up to 10 years
  • provides coverage for sector-specific requirements across all public sector customers
  • can procure services individually or as a larger procurement
  • a wide range of suppliers from SMEs with specialist expertise through to large service integrators and software vendors
  • uses the CCS public sector contract with social value considered on award to the framework in line with the PPN 06/20

Carbon Reduction

All suppliers for this agreement have committed to comply with the Procurement Policy Note 06/21: 'Taking account of Carbon Reduction Plans in the procurement of major government contracts' as required. If a supplier is required to publish a carbon reduction plan, you can find it on their individual supplier details page.

Products and suppliers

There are 54 suppliers on this agreement

Lot 1: Software Design and Implementation Services


54 suppliers

How to buy

This agreement is further competition only, due to the individual and potentially complex requirements of customers.

There are two options of how to run your further competition:

  • run an Expression of Interest (EOI) followed by a further competition to those suppliers who have responded as interested in the opportunity
  • run a further competition to all suppliers

More detail on suggested weightings for award evaluation, timescales and how to complete an EOI is covered in more detail in the agreement guidance under the documents tab.

Before going out to the suppliers on the agreement we recommend that you engage in extensive pre-market engagement. Further guidance is included in the customer guidance available to view or download under the documents section.

You can also use the eSourcing tool:

Register for eSourcing tool.

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Read guidance on the eSourcing tool