Supply of Energy and Ancillary Services

Supplying electricity and gas to the public sector and their associated bodies and agencies. This includes billing, administration, customer service and ancillary services.

Description

The agreement provides services including:

  • provision of account billing (for PPA services also)
  • administration services
  • customer query management
  • transparent pricing
  • energy/carbon reduction/management advice and guidance
  • implementation of recommendations (which may include sourcing of third – party services / technology)
  • export agreements and balancing services
  • site works
  • Automated Meter Reading (AMR) and attached services
  • consultancy services

Supplier trading support offers:

  • trading services
  • trading advisors
  • bespoke reporting
  • price to market options

Benefits

  • enhanced customer service options
  • competitive management and administration fees
  • provision of educational, market and budget reporting
  • electronic portal for customer account access
  • key account management provided
  • CCS specific customer team
  • annual audit
  • annual budget forecasting
  • bespoke customer specific reports on request
  • risk managed trading and procurement
  • a transparent not for profit pricing structure
  • fully compliant agreement

Products and suppliers

There are 2 suppliers on this agreement

Lot 1: Electricity and ancillary services

Expires:

1 suppliers

Lot 3: Natural Gas and ancillary services Expired: 14/08/2023

How to buy

Buying through our electricity and gas frameworks is slightly different to other products and services. Customers can sign up to the Customer Access Agreement which authorises CCS to trade and purchase gas and electricity on behalf of the customer.

If you are a new customer to our gas or electricity frameworks please contact us (info@crowncommercial.gov.uk) and ask for the Initial Customer Access Agreement to get started.

To buy, you will need to complete the following documents:

  • Customer Access Agreement
  • site addition template
  • supply agreement (model contract)

Documents