Central government customers can access this agreement when there is a need for face to face help which can involve:
- completing or verifying paper-based documents such as passport applications and driving licences
- using a post office’s tablet device to complete online forms
- other related services that need to use the network of post office branches
Current services available include but are not limited to:
- digitally applying for a passport using a post office tablet device
- 1150 post office branches in the UK currently offer this service
- the checking of paper passport application forms and the submission of supporting documents
- 2300 post office branches in the UK currently offer this service
- digitally renewing or applying for a driving licence using a post office tablet device
- 1150 post office branches in the UK currently offer this service
- applying for and renewing car tax, statutory off-road notification (SORN) and international driving permits
- 5500 post office branches in the UK currently offer this service
- applying for security industry authority (SIA) licences
- 1150 post office branches in the UK currently offer this service
- secure collection of biometric residence permits from select post office branches: a biometric residence permit is an ID card that contains:
- biographic details such as name, birthdate and place of birth
- biometric information such as facial image and fingerprints
- the holders immigration status and their entitlements while they remain in the UK
- 200 post office branches in the UK currently offer this service
- transport for London (TfL) services such as buying or topping up oyster cards
- 400 post office branches in the UK currently offer this service