Language Services

Interpreting, translation and transcription services across 250 languages and dialects. For all public sector.

Description

This agreement provides all public sector organisations with access to quality interpreters, translators and transcription services (often required at short notice). The agreement ensures that public sector organisations that have an ethical and legal obligation, and are bound by the Human Rights and Equality and Diversity Acts, are able to provide equal access to their services regardless of cultural/linguistic background. The agreement provides an enhanced scope of services through the use of technology, increased SME supplier numbers and regional presence. A 12 month extension will be available.

Benefits

  • Regional structure including SMEs
  • Managed service provision suppliers (lot 1) to reduce your costs
  • Fixed pricing model for telephone interpreting and video language services (lot 3)
  • Security-cleared translators
  • Alternative translation formats including braille, audio, large print and transcription
  • Secure exchange of documents.

Products and suppliers

There are 13 suppliers on this framework

Lot 1 : Managed Service Provision of Language Services

Expires:

6 suppliers

Lot 2 : Written Translation, Transcription and Ancillary Services

Expires:

6 suppliers

Lot 3 : Telephone Interpreting and Video Language Services

Expires:

1 suppliers

Lot 4a : Non Spoken Face to Face and Video Language Services Greater London and Overseas

Expires:

7 suppliers

Lot 4b : Non Spoken Face to Face and Video Language Services Southern England

Expires:

6 suppliers

Lot 4c : Non Spoken Face to Face and Video Language Services Midlands and East England

Expires:

6 suppliers

Lot 4d : Non Spoken Face to Face and Video Language Services North England

Expires:

6 suppliers

Lot 4e : Non Spoken Face to Face and Video Language Services Scotland and Northern Irelan

Expires:

6 suppliers

Lot 5a : Spoken Face to Face Interpreting Services Greater London

Expires:

4 suppliers

Lot 5b : Spoken Face to Face Interpreting Services South West England

Expires:

3 suppliers

Lot 5c : Spoken Face to Face Interpreting Services South Central England

Expires:

5 suppliers

Lot 5d : Spoken Face to Face Interpreting Services South East England

Expires:

5 suppliers

Lot 5e : Spoken Face to Face Interpreting Services East of England

Expires:

4 suppliers

Lot 5f : Spoken Face to Face Interpreting Services East Midlands

Expires:

4 suppliers

Lot 5g : Spoken Face to Face Interpreting Services West Midlands

Expires:

4 suppliers

Lot 5h : Spoken Face to Face Interpreting Services Yorkshire and Humberside

Expires:

5 suppliers

Lot 5i : Spoken Face to Face Interpreting Services North West England

Expires:

4 suppliers

Lot 5j : Spoken Face to Face Interpreting Services North East England

Expires:

4 suppliers

Lot 5k : Spoken Face to Face Interpreting Services Scotland

Expires:

5 suppliers

Lot 5l : Spoken Face to Face Interpreting Services Wales

Expires:

4 suppliers

Lot 5m : Spoken Face to Face Interpreting Services Northern Ireland

Expires:

4 suppliers

Lot 5n : Spoken Face to Face Interpreting Services UK and Overseas

Expires:

3 suppliers

How to buy

Direct award
Suitable if there is only one supplier that meets your requirements, or you can clearly establish which supplier is cheapest. You cannot use any supplementary terms and conditions with the agreement if you choose this option. Schedule 6 of the framework agreement (see documents tab) has more about direct order.

Further competition
You invite suppliers to compete for your business to get the best value. You can specify service levels, security clearance required or minimum qualifications, for example. You are free to amend the call off agreement to reflect these.

Schedule 5 of the agreement (see documents tab) has more about placing an order through further competition.

CCS can provide the pricing template with weighting calculations plus a basic invitation to tender and an NHS based tender.

Full documentation, including pricing, is also available on our eSourcing tool:

Log on to the eSourcing tool
Register for the eSourcing tool
Read the guidance to using the tool and guidance on viewing rate cards.

Call off agreement
Whichever option you choose, your call off agreement will set out the legal relationship between you and your chosen supplier. It is based on a standard set of terms and conditions which can be found in Schedule 4 of the agreement (see documents tab). There are two parts: part one, the order form, and part 2, the terms and conditions.