Last updated 9 September 2022

It is with deep sadness that we learn of the death of Her Late Majesty Queen Elizabeth II. 

Crown Commercial Service is currently following the mourning guidance and the responsibilities of government departments. 

From today, Friday 9 September, until the day after the funeral, we will be in a period of National Mourning. During this time there will be some important changes to our commercial activity within CCS. 

Firstly, all public-facing activities such as customer and supplier events will be postponed until after the period of National Mourning ends. 

Our Customer Service Centre will remain open to support customers and suppliers. We have also paused all communications on commercial activity (for example, framework awards, publication of PINs) except that which is most urgent, for the period of National Mourning. Business-as-usual contact with CCS which does not take place in a public forum will continue.

If you have any other concerns or queries that you would like guidance on, please contact the customer service centre on 0345 410 2222 or email  


Simon Tse

Chief Executive Officer, Crown Commercial Service