Today, we are publishing our Business Plan for 2019/20 to 2020/21

Our focus last year was putting the customer at the heart of our business and this programme will continue into 2019/20 and 2020/21.

Our strategic objectives remain to: maximise commercial benefits; focus on the customer; and strengthen the UK economy through effective policy delivery. This Business Plan sets out how we intend to deliver our goals and ambitions and how we will measure and monitor progress.

Last year we saw £15.7bn of spend through our commercial agreements and we have an ambitious plan to increase this to £22.6bn over the next 2 years.

Underpinning this will be continued investment in our capability, ensuring fully engaged and motivated staff and driving our digitisation and transformation plans. In addition, our values will continue to underpin all we do. We will LISTEN, RESPECT, COLLABORATE and TRUST in order to DELIVER with CONFIDENCE.

Delivering against this plan will ensure we drive outstanding and continuously improving commercial benefits for the UK public sector, embedding real customer focus across the organisation and making CCS a great place to work.

Business Plan 2019/20 – 2020/21