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Case study 23rd September 2021

DVLA transforms contact centre services and telephony using Network Services 2

DVLA procured a new 5 year contract through Network Services 2, resulting in increased opportunities for self-serve, automation, scalability and flexibility.

Case study 20th September 2021

CCS’s Contact Centre framework helps tackle the risk of modern slavery in public sector procurement

Read how a contact centre supplier improves Modern Slavery Assessment Tool (MSAT) score from 52% to 85%.

Case study 17th September 2021

Sheffield City Council secures a transparent and trusted partner for gas supply

Sheffield City Council can feel confident in achieving value money for their future gas supply needs while working with a responsive partner in Crown Commercial Service.

Case study 14th September 2021

Nottingham College appoints local SME to carry out a restoration project on their Grade II listed campus

The college received ‘excellent guidance and service’ when procuring construction works through CCS.

Case study 25th August 2021

Schools in Tower Hamlets set to save £250,000 on supply teachers

Discover how our Supply Teachers and Temporary Staff framework has enabled Tower Hamlets Education Partnership to help their member schools make considerable savings in our latest case study