NHS Notify Printed Communications and Related Services

Gives NHS England access to printed communications and related services for their NHS Notify programme.

Agreement number: RM6389

Start date: 23/10/2025

End date: 22/01/2030

Regulation: PA2023

Agreement type: Closed Framework

Available for: NHS and health authorities

Contents

At a glance

Description

This agreement is set up for one buyer: NHS England. NHS England is buying these services for itself and certain types of organisations specified in the contract. These organisations are called cluster members and can use NHS Notify services through the contract.  

NHS Notify services under the call-off contracts include printing and posting letters for NHS and health authorities. This includes both standard letters and accessible letters. These letters may be used for vaccinations, cancer screening, vaccination appointment booking, secondary care bookings and invitations to trials. 

Accessible formats also include, but are not limited to, braille, audio CD, large print, easy read, and other languages. 

The agreement will run for 4 years. During this time, NHS England will source and manage the  call-off contracts on behalf of the NHS and health authorities.

Benefits

  • printed communication aggregation
  • consistency of brand and quality through supply chain rationalisation
  • suppliers will manage the operational delivery of your print needs (including supply chain sourcing and management)
  • suppliers will use their expertise and guidance to help you achieve savings
  • ability to define your specific needs during the call-off process (such as working with local supply chains)
  • quality assurance

Carbon Reduction

All suppliers have committed to comply with Procurement Policy Note 006, 'Taking account of Carbon Reduction Plans in the procurement of major government contracts' as required. If a supplier is required to publish a carbon reduction plan, you can find it on their individual supplier details page.

When you can't use this agreement

You cannot use this agreement if you are not an NHS or health authority with an NHS Notify requirement. Use RM6297 Print and Digital Communications and RM6371 Print Marketplace 2 frameworks instead.

How to buy

Customers can register their interest through the NHS Notify website

If you would like to be onboarded onto NHS Notify as a supplier, contact the NHS Notify team.

Products and suppliers

Lot 1 NHS Notify Printed Communications and Related Services

Expires: 22/01/2030

6 suppliers

Documents

Each section below has the links to the documents, what they are for, when to use them and if you need to enter any information into them.

You might not need all the contractual documents to buy the products or services from this agreement.

Framework schedules

Framework schedules are used by CCS to set up the agreement with suppliers.

RM6389 Framework schedule 1: specification v2.0 Essential

Read only

What the supplier should provide to customers.