NHS Workforce Alliance Health Workforce Solutions

Summary

The NHS and public sector will have access to outsourced staff banks, managed service solutions, temporary and permanent recruitment solutions (domestic and international), workforce management plans and vendor management systems.

Updates

07/08/2025: The NHS workforce alliance health workforce solutions question and answer has been updated for the final time. Annex 1 has details of suppliers who are interested in partnering or sub-contracting for RM6380. They have given consent to share their details, to be contacted by other organisations. Sharing supplier details is not an endorsement by Crown Commercial Service (CCS) or the NHS Workforce Alliance of any organisation. Bidders must make their own partnering decisions.

31/07/2025 : The NHS workforce alliance health workforce solutions question and answer has been updated with details of suppliers who have expressed interest in partnering and sub-contracting.

17/07/2025 : A supplier webinar took place on Thursday, 03 July 2025. The materials, including an updated question and answer document dated 14 July 2025, are available under the ‘Supplier Engagement’ heading below.

Description

This agreement is a part of the NHS Workforce Alliance portfolio. It will replace RM6163 Workforce Improvement Services and RM6278 Managed Staff Banks. It offers sustainable and flexible workforce solutions. That will meet both immediate and long term needs for public sector organisations.

Some of the services included are:

  • outsourced staff banks and managed service solutions

  • permanent and temporary recruitment solutions (domestic and international)

  • bespoke workforce management plans.

We are also expanding NHS workforce planning support. This includes:

  • vendor management systems for temporary staffing oversight

  • recruitment specialists for both domestic and international hiring

The agreement will run for 8 years.

Benefits

  • access to an NHS England approved route to market

  • flexible solutions designed to offer alternatives to agency staffing

    • strategic contracts to manage cost and support the NHS England temporary staffing efficiency programme (TSEP)

  • audits by the NHS Workforce Alliance to make sure required worker compliance checks are completed

  • access innovative solutions designed to support the public sector with their workforce challenges

  • access to complete a workforce solution using a single contracting option

Product types

The agreement will have one lot.

Customer engagement

We have held customer engagement sessions to support the development of this agreement. If you have any further queries, you can contact the team at peoplepillarcomms@crowncommercial.gov.uk with ‘RM6380’ in the email subject.

Supplier engagement

The NHS Workforce Alliance has held two supplier webinars.

Below you will find slides, a question and answer document and a recording from the supplier engagement event held on 26 March 2025:

The slides, question and answers document and recording from the supplier engagement event held on 03 July 2025 are available below:

Important links

Prior Information Notice (PIN) Read PIN
Contract notice in find a tender (FTS) Read contract notice in find a tender (FTS)
Tender documents Not available yet

Timeline

Activity Estimated dates
Pre-market engagement October 2024 to July 2025
Drafting of procurement documentation May to August 2025
Publication of find a tender (FTS) notice 08 August 2025
Tender closes 22 September 2025
Evaluation and approvals period September 2025 to January 2026
Contract Award January 2026
Framework Award February or March 2026