Network Services 4

Summary

This framework, let under Procurement Act 2023, will give public sector organisations access to a wide range of networks and telecommunications services, products and solutions.

Description

This framework replaces Network Services 3, which currently allows customers to buy:

  • network solutions
  • communication services
  • connectivity to cloud-based data and applications
  • audio and video conferencing
  • radio and satellite networking
  • emerging technologies such as internet of things (IoT) and smart cities

The final scope and lot structure for Network Services 4 may differ from Network Services 3, following feedback and outputs from industry and stakeholder engagement

Benefits

  • a dedicated route to market for buying networks and telecoms services
  • templates and guidance to support the buying process
  • flexibility: customers can buy full solutions or modular components
  • a simpler lot structure, making it easier to choose the right route to market

Product Types

The scope and lot structure for this framework are still being finalised. The current lots under Network Services 3 are:

  • inter site connectivity (WAN) / Data access services
  • commercial radio capabilities
  • tactical radio systems
  • critical domain services
  • intra site connectivity (LAN) / Local connectivity services
  • IoT and smart cities (smart shared and connected spaces)
  • communication platform as a service
  • analogue telephony
  • digital communication services (unified communications)
  • contact centre solutions
  • inbound telephony services
  • paging and alerting

The final scope and Lot structure for Network Services 4 may change, depending on feedback from industry and stakeholder engagement.

Customer engagement

Customer engagement is planned to start in September 2025.

Supplier engagement

Supplier engagement began in August 2025. We are seeking feedback on the scope and lot structure of Network Services 4. You can give feedback through the survey link.

Important links

Pipeline notice Read pipeline notice 
Preliminary market engagement notice Not available yet
Planned procurement notice Not available yet
Contract notice in Find a Tender (FTS) Not available yet
Tender documents Not available yet

Timeline

Activity Estimated dates
Pre-market engagement August 2025 to April 2026
Drafting of procurement documents May to August 2026
Publication of FTS notice August 2026
Framework award February 2027