Fuel Cards and Associated Services VII

This closed framework let under the 2023 Procurement Act allows all public sector organisations to buy vehicle fuel using a fuel card at service stations in the UK and Europe.

Agreement number: RM6367

Start date: 05/02/2026

End date: 04/02/2030

Regulation: PA2023

Agreement type: Closed Framework

Available for: central government charities education health local authority blue light (police, fire, ambulance, search and rescue) devolved administrations

Contents

At a glance

Description

You can use a fuel card to pay for the fuel and related services when travelling for official business, simply show your card when you buy fuel or services.

Every month you will get a report that shows all the transactions made with your fuel card. This report can help you:

  • track how much money you spend on fuel 
  • reduce time spent on administration tasks

You do not need to have a large fleet to use this agreement. You can assign fuel cards to vehicles or drivers. This means your employees will not need to claim fuel expenses.

You can also get carbon emissions reports to support your carbon reduction plans.

This agreement will run for 4 years, with the option to extend for 1 more year.

Benefits

  • lower fees and charges than standard market prices
  • fuel savings:  pence per litre off pump price
  • no minimum fleet size needed
  • suppliers can help map your regular driving routes to find the best prices or discounts
  • helps fleet managers track and control fuel costs
  • option to buy fuel in bulk and store it in a designated site(s)

How to buy

Before using this agreement read the buyer guide. The buyer guide will help you understand how the agreement works.

You can access this agreement by placing a ‘call off’ through award without competition (formerly referred to as direct award) or award with competition (further competition).

For more details, read Framework schedule 7 – call-off award procedure.

Award with competition 

You can use your own internal eSourcing system to run your award with competition or you can use CCS’ eSourcing portal. If this is your first time using the eSourcing portal, you will need to register an account.

If you have already registered, sign in to your eSourcing account.

Read more guidance on how to use the eSourcing portal.

To run an award with competition you will need to:

  1. Clearly define your needs by developing Statement of Requirements.
  2. Document your evaluation model, markings and weightings. 
  3. Conduct a ‘Request for Information (RFI)’ – to gather market information to see which fuel card may be the best based on price and coverage – you should conduct an RFI to confirm brand access.
  4.  Establish conditions of participation at the start of your procurement to limit listed suppliers from proceeding to next stages of the competitions. It is essential to clearly define and communicate the criteria and threshold for reviewing a supplier’s ability to meet these conditions
  5. Once you have prepared your documents you must decide how to distribute them to the suppliers (this can be by post, email or through the eSourcing portal).
  6. You must give bidders enough time to consider their response and allow time for any clarification questions, (CCS recommend 8 working days). 
  7. You should carefully evaluate each bid submission against the evaluation model you have previously shared and use the scoring identified.
  8. Let suppliers know if they have been successful or unsuccessful

Award without competition

To award without competition under this agreement you should:

  1. Clearly define your needs by developing Statement of Requirements.
  2. Assess your needs against the supplier’s responses to both quality and price. This can be provided by emailing: info@crowncommercial.gov.uk
  3. Establish your award criteria using Framework schedule 7 call-off award procedure.
  4. Evaluate each supplier’s responses to ensure that they are capable of meeting your needs.
    • record your reasons for this approach
    • if buyers are looking to include social value within the contract they must use an award single stage competitive selection process
  5. Once buyers have their own internal approval, award the contract by signing the order form (framework schedule 6) and send it to the chosen supplier.

Agreement pricing request

You can get pricing information by sending an email to info@crowncommercial.gov.uk and quoting RM6367 in the subject.

The prices given do not include VAT. The prices for each good and service are the maximum price suppliers can ask for. 

Products and suppliers

Lot 1 Fuel Cards and Associated Services

Expires: 04/02/2030

6 suppliers

Documents

Each section below has the links to the documents, what they are for, when to use them and if you need to enter any information into them.

You might not need all the contractual documents to buy the products or services from this agreement.

Buyer guides

Before buying from this agreement you should read the buyer guide and how to use contractual documents.

The buyer guide will help you understand how the agreement works and what you can or can’t use the agreement for.

This section might also include further guides or lists you will need to look at and make selections from, as well as previous webinar slides and Q&A scripts from sessions with buyers and suppliers.

Core terms and conditions

The core terms form part of the framework and call-off contracts and must be used on every contract. They cannot be changed.

The core terms are CCS’s standard commercial terms. They govern the supplier’s relationship with CCS and every customer who has a call-off contract.

Call-off order form

When a customer decides to buy from a supplier, they’ll complete an order form with important information about the call-off contract.

Customers can change any of their chosen schedules by adding special terms in the call-off order form.

A completed order form will contain:

  • what will be supplied
  • how it will be supplied
  • how much it will cost
  • contact details for suppliers and customers
  • a list of all the call-off and joint schedules

The call-off contract will be created when both parties either agree to:

  • sign a completed order form
  • create a binding electronic purchase order which includes the information in the order form

Document the buyer needs to complete if using the framework agreement to form the call-off contract.

The order form should be completed as much as possible and published with your ITT, including which of the Joint and Call Off Schedules and any special terms that will apply to the contract.

The remaining sections of the order form should be completed once the supplier is confirmed for award. The buyer and supplier signing the order form creates the call off contract.

RM6367 – Framework Schedule 6: Order Form Template

Joint schedules

RM6367 - Joint Schedule 1: Definitions Essential

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What the legal definitions mean and how to interpret the contract. Capitalised expressions in the contract shall have the meanings set out in this Schedule if not already in the Schedule in which that expression appears.

RM6367 - Joint Schedule 2: Variation Form Essential

If you use this document, you must complete the relevant sections

Enables buyers to make changes to existing call-off contracts if required. To be populated if and when a variation is required.

RM6367 - Joint Schedule 3: Insurance Requirements Essential

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The supplier’s basic obligations for any insurances needed at the framework level. Any additional insurances required must be detailed in the special terms of the order form.

RM6367 - Joint Schedule 4: Commercially Sensitive Information Essential

If you use this document, you must complete the relevant sections

Identifies supplier confidential information that is genuinely commercially sensitive and the disclosure of which would be the subject of an exemption under the Freedom of Information Act (FOIA) and the Environmental Information Regulations (EIR). Any additional commercially sensitive information must be detailed in the special terms of the order form.

RM6367 - Joint Schedule 5: Sustainability Essential

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Sets out basic corporate social responsibility (CSR) or social value requirements that apply to all suppliers in the agreement. You may have your own CSR or social value requirements to include in your contract and, where you have specified that as part of a competition, these must be satisfied.

RM6367 - Joint Schedule 6: Key Subcontractors Optional

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You only need this document if the supplier uses one or more key-subcontractors to fulfil its obligations under your contract.

RM6367 - Joint Schedule 7: Financial Difficulties Optional

If you use this document, you must complete the relevant sections

If a supplier has any financial difficulty when you use your call-off you will need to use this schedule to monitor their financial standing and any consequences of changes to this.

RM6367 - Joint Schedule 8: Guarantee Optional

If you use this document, you must complete the relevant sections

You can use this schedule when you want assurance provided by a third party guarantor that the supplier’s obligations will be met, because you are concerned about the financial status of your supplier.

RM6367 - Joint Schedule 9: Rectification Plan Optional

If you use this document, you must complete the relevant sections

This explains the format for any rectification plan that your supplier may have to provide in the event that you experience a supplier default.

RM6367 - Joint Schedule 10: Processing Data Essential

You must complete the relevant sections in this document

This schedule addresses the processing of any personal data associated with the performance of your contract. Normally, in terms of data protection rules:
• the customer will be the controller, specifying the purpose and means of processing personal data
• the supplier will be the processor, carrying out such processing under the instructions of the controller

In these circumstances you will need to clearly set out what personal data you are authorising the supplier to process, by using the data processing template available in this document.

In certain circumstances the customer and the supplier may decide that they have a joint controller relationship in respect of the processing of certain personal data in relation to an order contract. Where this is the case Annex 2 of the schedule must be used, and the data must be written in the data processing template.

Finally, there may be circumstances under which, for certain personal data, the supplier will maintain that they will be the controller without the customer being either a joint controller or processor. In this instance this should also be written in the data processing template.

 

Call-off schedules

Call-off schedules are used when suppliers sell their goods or services to customers.

You can choose which schedules to include and whether to edit these template schedules when they form a call-off contract.

RM6367 - Call-Off Schedule 1: Intellectual Property Rights Optional

If you use this document, you must complete the relevant sections

This Schedule sets out the IPR Option available to the Buyer under a Call-Off Contract.

RM6367 - Call-Off Schedule 2: Staff Transfer Optional

If you use this document, you must complete the relevant sections

To ensure that appropriate provisions are included to deal with staff transfer on both entry and exit of the call-off contract.

RM6367 - Call-Off Schedule 3: Continuous Improvement. Optional

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If included as part of the schedule it means the supplier will need to make sure they try to identify new or potential improvements to how they meet the needs of the project, including through regular reviews with the customer.

RM6367 - Call-Off Schedule 4: Call-Off Tender Optional

If you use this document, you must complete the relevant sections

Add the supplier’s bid into this document, including anything additional they offered that you would like included in the contract.

RM6367 - Call-Off Schedule 5: Pricing Details Optional

If you use this document, you must complete the relevant sections

This schedule should be used to show more detailed pricing information as well as the pricing in the order form.

RM6367 - Call-Off Schedule 6: ICT Services Optional

If you use this document, you must complete the relevant sections

Additional provisions necessary to facilitate the provision of ICT Services which are part of the deliverables of the call-off contract.

RM6367 - Call-Off Schedule 7: Key Supplier Staff Optional

If you use this document, you must complete the relevant sections

This schedule makes sure that any key staff identified from the supplier will fill the key roles throughout the contract, and states what the supplier will do if any of the key staff are unavailable for a specified period of time.

RM6367 - Call-Off Schedule 8: Business Continuity and Disaster Recovery Optional

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What the supplier must do to make sure the call-off contract can still be delivered even if there’s an unexpected event. Use if, call-off contracts will be critical for the customer’s organisation or it would be difficult to replace the supplier if things go wrong.

RM6367 - Call-Off Schedule 9A: (Security - Short Form) Optional

If you use this document, you must complete the relevant sections

What the supplier must do to make sure that customer data and deliverables are kept secure.

RM6367 - Call-Off Schedule 10: Exit Management Optional

If you use this document, you must complete the relevant sections

What the supplier needs to do at the end of a call-off contract to help the customer continue to deliver public services.

RM6367 - Call-Off Schedule 12: Clustering Optional

If you use this document, you must complete the relevant sections

Enables multiple buyers to join together to buy more efficiently.
Complete Annex A Cluster Members if required.

RM6367 - Call-Off Schedule 13: Implementation Plan and Testing Optional

If you use this document, you must complete the relevant sections

The agreed plan for when the services will be delivered and tested to ensure they meet your needs.

RM6367 - Call-Off Schedule 14: Performance Levels Optional

If you use this document, you must complete the relevant sections

The standards of service required by the customer and what happens when these are not met.

RM6367 - Call-Off Schedule 15: Call-Off Contract Management Optional

If you use this document, you must complete the relevant sections

How supplier and customer should work together on the call-off contract. We recommend using this document if you need to collaborate with the supplier to monitor and manage the call-off contract.

RM6367 - Call-Off Schedule 16: Benchmarking Optional

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A process for comparing the value of the supplier against other providers in the market. We recommend you use this document if you need to benchmark the pricing to make sure you receive good market value over the life of the contract.

RM6367 - Call-Off Schedule 17: MOD Terms Optional

If you use this document, you must complete the relevant sections

For Ministry Of Defence (MOD) customers only Any additional terms needed by the MOD.

RM6367 - Call-Off Schedule 18: Background Checks Optional

If you use this document, you must complete the relevant sections

This schedule is used when supplier staff must be vetted for any relevant convictions before working on the contract.

RM6367 - Call-Off Schedule 19: Scottish Law Optional

If you use this document, you must complete the relevant sections

Switches the interpretation of the call-off contract to Scottish law.

RM6367 - Call-Off Schedule 20: Specification Optional

If you use this document, you must complete the relevant sections

More information about your specification from the order form.

RM6367 - Call-Off Schedule 21: Northern Ireland Law Optional

If you use this document, you must complete the relevant sections

Switches the interpretation of the call-off contract to Northern Ireland law.

RM6367 - Call-Off Schedule 23: HMRC Terms Optional

If you use this document, you must complete the relevant sections

For HMRC customers only. Any additional terms needed by HMRC.

RM6367 - Call-Off Schedule 24: Corporate Resolution Planning Optional

If you use this document, you must complete the relevant sections

This Schedule requires Suppliers to provide CRP information, in line with the Playbook Guidance about Resolution Planning, to ensure that all applicable Suppliers have a Corporate Resolution Plan in place

RM6367 - Call-Off Schedule 25: Additional Sustainability Requirements Optional

If you use this document, you must complete the relevant sections

This schedule gives further information on additional sustainability requirements.

RM6367 - Call-Off Schedule 26: Carbon Reduction Optional

If you use this document, you must complete the relevant sections

This schedules gives further information on carbon reduction and net zero commitments

Framework schedules

Framework schedules are used by CCS to set up the agreement with suppliers.

RM6367 - Framework Schedule 1: Specification Essential

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What CCS needs the supplier to deliver to buyers.

RM6367 - Framework Schedule 2: Framework Tender Essential

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How the supplier intends to meet the requirements in the specification.

RM6367 - Framework Schedule 3: Framework Prices Essential

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The maximum price suppliers can charge under the framework and the circumstances, if any, in which framework prices can be changed. Terms governing costs, expenses and how framework prices are calculated in call off contracts

RM6367 - Framework Schedule 4: Framework Management Essential

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Describes how CCS and the supplier will manage the framework contract.

RM6367 - Framework Schedule 5: Management Charges and Information Essential

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Describes how suppliers report to CCS and charges they have to pay for using the framework contract.

RM6367 - Framework Schedule 6: Order Form Template Essential

You must complete the relevant sections in this document

If you already completed the order form in the Call-off order form section, you won’t need to complete this document, because they are the same.

RM6367 - Framework Schedule 7: Call-Off Award Procedure Essential

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Process a buyer must follow to award a call-off contract either by award with competition or award without competition. Details of permitted pre-market engagement activity and what the supplier and buyer has to do. Further guidance on the call off award procedure can be found in the Buyer Guide.

RM6367 - Framework Schedule 8: Self Audit Certificate Essential

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Annual certificate supplier sends CCS confirming it has tested its records and reporting about the framework contract.

RM6367 - Framework Schedule 9: Cyber Essentials Scheme Essential

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The supplier’s obligations to maintain cyber security accreditation.

Templates

RM6367 – Statement of Requirements – helps buyers define their needs by providing a  description of the goods and services the supplier will provide during the contract.

RM6367 – Request for Information – helps buyers to gather market information to see which fuel card may be the best based on price and coverage – you should conduct an RFI to confirm brand access.

RM6367 – Award Letter – to be sent to the awarded supplier.

RM6367 – Unsuccessful Letter – to be sent to the unsuccessful supplier(s).