Call-off schedules are used when suppliers sell their goods or services to customers.
You can choose which schedules to include and whether to edit these template schedules when they form a call-off contract.
RM6367 - Call-Off Schedule 1: Intellectual Property Rights
Optional
If you use this document, you must complete the relevant sections
This Schedule sets out the IPR Option available to the Buyer under a Call-Off Contract.
RM6367 - Call-Off Schedule 2: Staff Transfer
Optional
If you use this document, you must complete the relevant sections
To ensure that appropriate provisions are included to deal with staff transfer on both entry and exit of the call-off contract.
RM6367 - Call-Off Schedule 3: Continuous Improvement.
Optional
Read only
If included as part of the schedule it means the supplier will need to make sure they try to identify new or potential improvements to how they meet the needs of the project, including through regular reviews with the customer.
RM6367 - Call-Off Schedule 4: Call-Off Tender
Optional
If you use this document, you must complete the relevant sections
Add the supplier’s bid into this document, including anything additional they offered that you would like included in the contract.
RM6367 - Call-Off Schedule 5: Pricing Details
Optional
If you use this document, you must complete the relevant sections
This schedule should be used to show more detailed pricing information as well as the pricing in the order form.
RM6367 - Call-Off Schedule 6: ICT Services
Optional
If you use this document, you must complete the relevant sections
Additional provisions necessary to facilitate the provision of ICT Services which are part of the deliverables of the call-off contract.
RM6367 - Call-Off Schedule 7: Key Supplier Staff
Optional
If you use this document, you must complete the relevant sections
This schedule makes sure that any key staff identified from the supplier will fill the key roles throughout the contract, and states what the supplier will do if any of the key staff are unavailable for a specified period of time.
RM6367 - Call-Off Schedule 8: Business Continuity and Disaster Recovery
Optional
Read only
What the supplier must do to make sure the call-off contract can still be delivered even if there’s an unexpected event. Use if, call-off contracts will be critical for the customer’s organisation or it would be difficult to replace the supplier if things go wrong.
RM6367 - Call-Off Schedule 9A: (Security - Short Form)
Optional
If you use this document, you must complete the relevant sections
What the supplier must do to make sure that customer data and deliverables are kept secure.
RM6367 - Call-Off Schedule 10: Exit Management
Optional
If you use this document, you must complete the relevant sections
What the supplier needs to do at the end of a call-off contract to help the customer continue to deliver public services.
RM6367 - Call-Off Schedule 12: Clustering
Optional
If you use this document, you must complete the relevant sections
Enables multiple buyers to join together to buy more efficiently.
Complete Annex A Cluster Members if required.
RM6367 - Call-Off Schedule 13: Implementation Plan and Testing
Optional
If you use this document, you must complete the relevant sections
The agreed plan for when the services will be delivered and tested to ensure they meet your needs.
RM6367 - Call-Off Schedule 14: Performance Levels
Optional
If you use this document, you must complete the relevant sections
The standards of service required by the customer and what happens when these are not met.
RM6367 - Call-Off Schedule 15: Call-Off Contract Management
Optional
If you use this document, you must complete the relevant sections
How supplier and customer should work together on the call-off contract. We recommend using this document if you need to collaborate with the supplier to monitor and manage the call-off contract.
RM6367 - Call-Off Schedule 16: Benchmarking
Optional
Read only
A process for comparing the value of the supplier against other providers in the market. We recommend you use this document if you need to benchmark the pricing to make sure you receive good market value over the life of the contract.
RM6367 - Call-Off Schedule 17: MOD Terms
Optional
If you use this document, you must complete the relevant sections
For Ministry Of Defence (MOD) customers only Any additional terms needed by the MOD.
RM6367 - Call-Off Schedule 18: Background Checks
Optional
If you use this document, you must complete the relevant sections
This schedule is used when supplier staff must be vetted for any relevant convictions before working on the contract.
RM6367 - Call-Off Schedule 19: Scottish Law
Optional
If you use this document, you must complete the relevant sections
Switches the interpretation of the call-off contract to Scottish law.
RM6367 - Call-Off Schedule 20: Specification
Optional
If you use this document, you must complete the relevant sections
More information about your specification from the order form.
RM6367 - Call-Off Schedule 21: Northern Ireland Law
Optional
If you use this document, you must complete the relevant sections
Switches the interpretation of the call-off contract to Northern Ireland law.
RM6367 - Call-Off Schedule 23: HMRC Terms
Optional
If you use this document, you must complete the relevant sections
For HMRC customers only. Any additional terms needed by HMRC.
RM6367 - Call-Off Schedule 24: Corporate Resolution Planning
Optional
If you use this document, you must complete the relevant sections
This Schedule requires Suppliers to provide CRP information, in line with the Playbook Guidance about Resolution Planning, to ensure that all applicable Suppliers have a Corporate Resolution Plan in place
RM6367 - Call-Off Schedule 25: Additional Sustainability Requirements
Optional
If you use this document, you must complete the relevant sections
This schedule gives further information on additional sustainability requirements.
RM6367 - Call-Off Schedule 26: Carbon Reduction
Optional
If you use this document, you must complete the relevant sections
This schedules gives further information on carbon reduction and net zero commitments