Digital & Legacy Application Services

Summary

Access suppliers who can provide IT digital and legacy application services (DALAS) and will support the roll out of future applications that are less dependent on legacy technologies.

Description

This agreement will be available for all central government departments and UK public sector bodies to use including:

  • local authorities
  • health
  • police
  • fire and rescue
  • education
  • devolved administrations

You will be able to access a range of IT digital services to help you develop and implement future applications that meet your needs.

It can also help you to move to an application support model that isn’t dependent on legacy (old or outdated) technologies. This move away from legacy applications will allow you to provide more cost effective and innovative services to your users inline with government digital strategy. 

Product types

A brief description is provided below of the services that will be covered under each lot: 

Lot 1: Transformation and Innovation Services

Key Services:

  • capability analysis and support 
  • enterprise architecture advice, design and delivery support 
  • operating model assessment, design and delivery support 
  • strategy assessment, design and delivery 
  • service, Technical and Solution architecture advice, design, integration and delivery 
  • project-based design and delivery services
  • intelligent client support/technology validation services
  • service and product transformation assessment, design and delivery.
  • legacy service decommissioning and disposal
  • hackathons and Facilitated ‘Citizen Coder’ sessions

Lot 2a: Larger Scale Digital, Integration and Development Services

Key Services:

  • user-centred design
  • integration of software lifecycle from apps dev through release and IT Ops
  • process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design.
  • Dev-Ops engineering and platform development
  • rapid forms creation and deployment
  • application hyper and enduring care in Dev/Sec/Ops contexts
  • multi-supplier strat-hacks and hackathons
  • minimum costed supplier workshare commitment to encourage investment and innovation

Lot 2b: Digital, Integration and Development Services

Key Services: 

  • user-centred design 
  • integration of software lifecycle from apps dev through release and IT Ops
  • process, workflow, forms and application development, deployment and live support using automated tooling to support rapid release of stable products and microservices, through discovery, alpha and beta phases, built on Dev/Sec/Ops principles by design.
  • Dev-Ops engineering and platform development
  • rapid forms creation and deployment
  • application hyper and enduring care in Dev/Sec/Ops contexts
  • multi-supplier strat-hacks and hackathons
  • minimum costed supplier workshare commitment to encourage investment and innovation

Lot 3: Application and Integration Run

Key Services:

  • managing, augmenting and supporting: 
    • new or existing custom applications or BDApps 
    • new or existing enterprise applications 
    • packaged software applications 
  • new or existing middleware, including APIs, API platforms and ESBs 
  • ESCROW services where required
  • network-delivered applications
  • data, database and middleware management and integration practices, techniques and tooling for achieving consistent access and smart use-case-based recovery to structured and unstructured data across federated technology stacks
  • maintenance of infrastructure as code, PaaS and SaaS run and integration using technology or service stacks
  • infrastructure as Code

Lot 4a: Multi Product Configuration Services

Key Services:

  • specialist support across technology services that exist within the scope of the Lot (for example: Kong, NICE, Pega, Service Now MS Dynamics, Power Platform, Documentum, AI Services)
  • software Licensing validation and or preferential purchasing services
  • web Hosting Services where required including PPE/sandpit environments
  • configurable platform and product maintenance, support, enhancement and release management services including AI and automation products
  • product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloud-based strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile
  • data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products

Lot 4b: Specialist Product Configuration Services

Key Services: 

  • specialist support across technology services that exist within the scope of the Lot (for example: Kong, NICE, Pega, Service Now MS Dynamics, Power Platform, Documentum, AI Services)
  • software Licensing validation and or preferential purchasing services
  • web Hosting Services where required including PPE/sandpit environments
  • configurable platform and product maintenance, support, enhancement and release management services including AI and automation products
  • product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloud-based strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile
  • data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products

Lot 5: Capability Pipeline Services

Key Services: 

  • Dev-Ops academy
  • Scala academy
  • Pega academy
  • MS Dynamics and Power Platform academy
  • SAP academy
  • Service Now academy
  • Kong academy
  • TOGAF architecture academy 
  • NICE academy
  • Rapid cross training of existing staff

Market engagement

Phase 1 (lot 2a, 2b, 3 and 5)

In September 2022 we held 2 market engagement events: The events were as follows:

Stage 1

A hybrid launch event which gave us the opportunity to discuss our vision for the DALAS agreement and how application services will be provided in the future. 

You can view a recording of the event and a copy of the questions and answers below:

RM6335 Stage 1 Tech UK market engagement event recording 

RM6335 Stage 1 Tech UK market engagement event questions and answers

Stage 2

Supplier one to one sessions took place as part of the second round of market engagement for Phase 1, which was held in conjunction with HMRC from the 26 to the 29 September 2022.

RM6335 Stage 2 market engagement event questions and answers

Phase 2 ( lot 1, 4a and 4b) 

There will be Phase 2 market engagement sessions in Birmingham during March 2023. These will involve CCS and HMRC holding 45 minute,  face to face supplier one to one sessions. The sessions will provide an opportunity to discuss only the phase 2 Lots  in more detail.

We will make an anonymised copy of the questions and answers available to all suppliers following the market engagement sessions.

You can find details of how to register for these sessions on the HMRC website.

HMRC will provide full details of venue location, dates and times to all suppliers who have registered their interest.

We provide this contact list form to collect the email addresses of suppliers who wish to network with others interested in bidding for this agreement. CCS and HMRC will help to create this list but will not be coordinating relationships.

Note: we will publish these email addresses on this webpage which is publicly accessible. CCS and HMRC will not use the email addresses for any purpose. By completing this online form and submitting your details you consent to your email being used in this way.

Important links

Prior Information Notice (PIN) Read PIN
Contract notice in Find a Tender (FTS) Contract notice
Tender documents Not available yet

Timeline

Activity Estimated dates
Pre-market engagement Phase 1 supplier event: September 2022
Phase 2 supplier event: March 2023
Supplier selection questionnaire Phase 1: October 2022
Phase 2: to be confirmed
Publication of find a tender (FTS) notice for ITT Phase 1: February 2023

Phase 2: to be confirmed

Framework award Phase 1: July 2023
Phase 2: to be confirmed