Digital Inclusion and Support


We asked for feedback on our existing commercial agreement RM3765 Digital Training and Support Framework to develop options before it expires in April 2020.

We are considering setting up a dynamic purchasing system (DPS) as a potential  replacement to this agreement.

A DPS would  help the public sector buy services relating to:

  • assisted digital support
  • digital inclusion training design
  • digital inclusion training delivery

Supplier engagement

We would like to hear from potential suppliers and have a short questionnaire to help with this discussion.

Important links

Prior Information Notice (PIN) Read PIN
Contract Notice in OJEU Not yet available
Download tender documents Not yet available


Activity Estimated dates
Pre-market engagement Early 2020
Drafting procurement documents Spring 2020
Publication of OJEU Spring 2020
Framework award Summer 2020