Back Office Software

Software as a Service (SaaS) solutions for back office applications, for deploying either in the cloud, on premise or hybrid. Available for all public sector organisations.


05/05/21 – We are hosting customer webinars covering the key benefits of using our new software agreements. Sign up to our customer webinar using Eventbrite.


Buy software including SaaS, as well as support and maintenance and contract renewals for existing software. Available to all central government departments, arm’s length bodies, devolved administrations, the wider public sector and third sector organisations.

This agreement provides all back office functions including:

  • Enterprise Resource Planning (ERP) – the ability to provide an integrated suite of business applications
  • Human Capital Management (HCM) – a set of practices related to people resource management
  • finance
  • customer relationship management
  • procurement and sourcing portals
  • workflow technologies
  • content management
  • integration software 

Back Office Software (BOS) is ideal for customers who need to have a clear split between a contract with a software provider and the supplier providing professional services.

You can buy implementation, design and change management services using our Software Design and Implementation Services (RM6193) agreement.

This agreement will run for 30 months, with an option to extend by 18 months. Maximum call off length is up to 7 years (5 years with two optional 1 year extensions, at the customer’s discretion), there is no minimum call off length.


  • wide range of back office software applications
  • for software deployed in cloud, on premise or hybrid systems
  • you can use Expression of Interest (EOI) to refine the list of suppliers you invite to further competition
  • flexible contract lengths of up to 7 years
  • provides coverage for sector – specific needs across all public sector customers
  • can buy support and maintenance as well as licences
  • direct access to major SaaS vendors as well as specialist SME software suppliers
  • uses the CCS public sector contract with social value considered on award to the framework in line with the PPN 06/20

Products and suppliers

There are 29 suppliers on this agreement

Lot 1: Back Office Software


29 suppliers

How to buy

You can buy from this agreement using direct award and further competition. You can also use an Expression of Interest (EOI). This allows your organisation to go to suppliers with your needs to gauge their interest. You do not need to invite any suppliers to main tender who do not respond or decline their interest.

Direct award catalogue listings are available on the Government eMarketplace.

Sign up to the government eMarketplace.

There are two options of how to run your further competition:

  • run an Expression of Interest (EOI) followed by a further competition to those suppliers who have responded as interested in the opportunity
  • run a further competition to all suppliers

Before going out to the suppliers on the agreement we recommend that you take part in pre-market engagement.

Find out more about EOIs, suggested weightings, award evaluation and timescales in the ‘Document’ section below.

You can also use our eSourcing tool to run your further competition or direct award.

If this is your first time using our eSourcing tool, you will need to register an eSourcing account.

If you have already registered, sign in to your eSourcing account.

Read guidance on using our eSourcing tool.