Payment Acceptance


20/3/2019 – Replacement – This framework replaces the current Merchant Acquiring Services, Equipment and Payment Gateway Services RM3702.


We are currently working to develop a new agreement for the provision of payment acceptance services for the public sector.

Payment acceptance can be defined as the process by which providers of goods and services are paid by consumers. Typically those receiving payments are paid by an ‘acquirer’ who is a regulated entity who can settle funds from a range of payment types (such as Visa and MasterCard). This acquirer typically receives funds from the consumer’s card or account ‘issuer’ and the transaction flow is governed by the relevant payment scheme rules and delivered by the relevant interbank processor.

In light of the Second Payment Services Directive (PSD2), UK open banking initiatives and ongoing market developments, a range of payment acceptance services and supplies are being evaluated, such as:

  • card acquiring services
  • gateway services
  • payments equipment
  • Alternative Payment Mechanisms (APMs)
  • payment initiation services (PISP)

This is a potential multi-lot, multi-supplier framework agreement.

Market engagement

We have engaged with the market in all areas, including lotting structure, pricing structure, service levels, and requirements. Details and responses to this feedback can be found in the Market Feedback and Responses document at the bottom of this page.

Email if you have any questions, or other feedback.

Important links

Prior Information Notice (PIN) Read PIN
Contract Notice in OJEU Not available yet
Download tender documents Not available yet


Activity Estimated dates
Complete formal sourcing documents September 2019
Issue OJEU October 2019
OJEU response deadline November 2019
Evaluation complete Jan/Feb 2020
Award January 2020
Contracts signed January 2020
Launch of new framework (available for call-off) February 2020
Initial build of Lot 6 digital journey March 2020
Lot 6 available for business July 2020


RM6118 Draft schedule 1 specification version 2 – June 2019

RM6118 T&C (special schedule 23 other terms and feedback sheet)

RM6118 Payment acceptance – OJEU release Pipeline page update

RM6118 Additional service description lot 6

RM6118 Draft technical specification to be used with draft schedule 1 specification

RM6118 Draft Lot 7 (consultancy) specification

RM6118 Market feedback and responses

Public Sector Contract