This framework replaces the current Merchant Acquiring Services, Equipment and Payment Gateway Services framework (RM3702).
We are currently working to develop a new agreement for the provision of payment acceptance services for the public sector.
You can read the following documents for the upcoming framework at the bottom of this page:
- Draft Requirements for Request for Proposal (RFP)
- Draft Technical Specification
- Draft Lot 7 (Consultancy) Specification
- Market Feedback and Responses
You can also find a link to the Public Sector Contract here
Payment acceptance can be defined as the process by which providers of goods and services are paid by consumers. Typically those receiving payments are paid by an ‘acquirer’ who is a regulated entity who can settle funds from a range of payment types (such as Visa and MasterCard). This acquirer typically receives funds from the consumer’s card or account ‘issuer’ and the transaction flow is governed by the relevant payment scheme rules and delivered by the relevant interbank processor.
In light of the Second Payment Services Directive (PSD2), UK open banking initiatives and ongoing market developments, a range of payment acceptance services and supplies are being evaluated, such as:
- card acquiring services
- gateway services
- payments equipment
- Alternative Payment Mechanisms (APMs)
- payment initiation services (PISP)
This is a potential multi-lot, multi-supplier framework agreement.
We have engaged with the market in all areas, including lotting structure, pricing structure, service levels, and requirements. Details and responses to this feedback can be found in the Market Feedback and Responses document at the bottom of this page.
Please email paymentsin@
|Prior Information Notice (PIN)||Read PIN|
|Contract Notice in OJEU||Not available yet|
|Download tender documents||Not available yet|
|Complete formal sourcing documents||May 2019|
|Issue OJEU||May 2019|
|OJEU response deadline||June 2019|
|Evaluation complete||August 2019|
|Contracts signed||August 2019|
|Launch of new framework (available for call-off)||October 2019|
|Initial build of Lot 6 digital journey||October 2019|
|Lot 6 available for business||January 2020|