Payment Acceptance

Update

20/3/2019 - Replacement - This framework replaces the current Merchant Acquiring Services, Equipment and Payment Gateway Services framework (RM3702).

Scope

We are currently working to develop a new agreement for the provision of payment acceptance services for the public sector.

Payment acceptance can be defined as the process by which providers of goods and services are paid by consumers. Typically those receiving payments are paid by an ‘acquirer’ who is a regulated entity who can settle funds from a range of payment types (such as Visa and MasterCard). This acquirer typically receives funds from the consumer’s card or account ‘issuer’ and the transaction flow is governed by the relevant payment scheme rules and delivered by the relevant interbank processor.

In light of the Second Payment Services Directive (PSD2), UK open banking initiatives and ongoing market developments, a range of payment acceptance services and supplies are being evaluated, such as:

  • card acquiring services
  • gateway services
  • payments equipment
  • Alternative Payment Mechanisms (APMs)
  • payment initiation services (PISP)

This is a potential multi-lot, multi-supplier framework agreement.

Market engagement

We have engaged with the market in all areas, including lotting structure, pricing structure, service levels, and requirements. Details and responses to this feedback can be found in the Market Feedback and Responses document at the bottom of this page. Please email paymentsin@crowncommercial.gov.uk if you have any questions, or further feedback.

Important links

Prior Information Notice (PIN) Read PIN
Contract Notice in OJEU Not available yet
Download tender documents Not available yet

Timelines

Activity Estimated dates
Complete formal sourcing documents July 2019
Issue OJEU August 2019
OJEU response deadline September 2019
Evaluation complete December 2019
Award January 2020
Contracts signed January 2020
Launch of new framework (available for call-off) January 2020
Initial build of Lot 6 digital journey January 2020
Lot 6 available for business March 2020

Documents

RM6118 Draft schedule 1 specification RM6118 Draft technical specification to be used with draft schedule 1 specification RM6118 Draft Lot 7 (consultancy) specification RM6118 Market feedback and responses Public Sector Contract