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Attracting and retaining talent in the public sector following COVID-19: is your workforce strategy agile and resilient?
In this paper we explore ways in which you can rise to the opportunities and challenges of attracting and retaining talent in the public sector, as the long term impact of coronavirus continues to unfold.
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Attracting and retaining talent in the public sector
Before the coronavirus (COVID-19) outbreak, technology, demographic and social changes were making it increasingly difficult for the public sector to attract and retain talent. This was due to:
- low unemployment rates
- skills shortages
- digital transformation
- pressure on accessing emerging talent
Whilst the full impact of COVID-19 on the employment landscape is not yet clear, it is likely to have permanently disrupted the labour market in many ways. The public sector may increasingly be seen as an attractive and safe place to work. However, you will still need to work hard to recruit and retain the right people.
In these uncertain times, having a structured and responsive recruitment strategy, alongside a well planned programme to upskill your existing workforce and attract new talent, will ensure you are agile and resilient and empower you to make better recruitment decisions.
Our workforce agreements
Let us take some of the pressure off with trusted guidance and support on everything from workforce legislation and policy changes to best practice hints and tips to recruiting and interviewing virtually.
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Non-Clinical Temporary and Fixed Term Staff
Regional and national suppliers to help public and third sector organisations fill temporary and fixed term vacancies. Access a range of specialisms from admin, finance, HR, IT and scientific services to catering, drivers, estates and maintenance, security and more.
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Public Sector Resourcing
This is a single supplier framework for organisations looking to appoint a strategic partner to provide a fully managed service to help them fill contractor and temporary worker roles. Supported by over 300 specialist recruitment agencies classified by their role category expertise.
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Permanent Recruitment
Access general recruitment, executive search and talent mapping services to help you find quality candidates for your permanent, fixed term and inward secondment vacancies. You can also chose to add on extra services such as assessment centres, testing and interview support.
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Apprenticeship Training
Apprenticeships can play a vital role in our economic recovery, as well as help you access emerging talent. Use your apprenticeship levy funds and support your workforce planning with a range of training programmes from digital and finance to health and care services.

Blogs and news
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All things to all people: exploring social value approaches in public procurement
Charlene Maginnis explains how the Government’s rules on social value are shaping the public sector’s buying decisions.
Read more about All things to all people: exploring social value approaches in public procurement -
Support financial wellbeing with an employee discount scheme
Employee wellbeing continues to be a top priority for employers. Research conducted by Edenred, found 57% of employers think poor wellbeing is the biggest threat to performance.
Read more about Support financial wellbeing with an employee discount scheme -
CCS supports SAFERjobs
Crown Commercial Service is a proud partner of SAFERjobs, helping protect job seekers and agency staff from exploitation.
Read more about CCS supports SAFERjobs
Case studies
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NHSX pick Non Clinical Temporary and Fixed Term Staff framework to help them find a digital recruitment partner
In this case study we explain how a new department with no experience of recruiting contractors used the Non Clinical Temporary and Fixed Term Staff framework to help them fulfil their vision.
Read more about NHSX pick Non Clinical Temporary and Fixed Term Staff framework to help them find a digital recruitment partner -
Permanent Recruitment framework helps Maritime and Coastguard Agency get fit for the 21st century
In this case study we explain how the CCS Permanent Recruitment framework helped the Maritime and Coastguard Agency ensure a coastguard fit for the 21st century by filling an important vacancy.
Read more about Permanent Recruitment framework helps Maritime and Coastguard Agency get fit for the 21st century -
Permanent Recruitment framework helps DVLA recruit specialist roles they were struggling to fill
This case study outlines how our Permanent Recruitment framework helped the DVLA attract external talent for senior level posts they were struggling to fill.
Read more about Permanent Recruitment framework helps DVLA recruit specialist roles they were struggling to fill
Knowledge is power
Explore our whitepapers, on-demand webinars and brochures for industry insight and best practice advice.
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Tackling modern slavery in our supply chains
Stamping out modern slavery in our supply chains is one of the UK government's top priorities. Watch our webinar to find out more.
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Delivering social value through public sector procurement
We will discuss the implications of the Social Value Act on public sector buyers and the growing demand for social value through contracts.
Access webinar
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Commercial agreements: digital brochure
Download our updated digital brochure for the latest information on our agreements and how we can help you add power to your procurement.
Download our digital brochure
Got a question about our workforce agreements?
If you have a question or need some guidance let us know and one of our expert team members will be in touch.
Talk to us
You can also contact us by email or phone
Email: info@crowncommercial.gov.uk
Telephone: 0345 410 2222
CCS customer services team is available Monday to Friday, 9am to 5pm.