Incorrect payments happen, but we're here to help

Our suppliers can find any lost spend and put the money back where it belongs – in your organisation.

They do all the legwork to identify where you have been incorrectly charged or have overpaid for services and can recover money up to 6 years after an error has occurred.

Let’s work together and see how much money we can recover.

Watch our short film to find out more about SARS.

What are the benefits of SARS?

  • Financial gain

    From finding incorrect charging to double invoicing, SARS can help recoup your organisation’s lost spend. Plus, it’s no win, no fee – so there’s no upfront costs to worry about.

  • Hassle-free

    If you’re concerned your organisation doesn’t have enough time, don’t be. Our suppliers do all the heavy lifting, meaning the process uses minimal internal resource.

  • Long-term gains

    SARS experts don’t just recover finances. By reviewing how and why errors occurred, processes and practices can be improved, limiting any future issues.

3 ways to make the most of SARS

  • Transaction review

    A transaction review identifies areas of spend where your organisation has been incorrectly charged or has overpaid a supplier. Money can be recovered up to 6 years after an error or overpayment has occurred, which could add up to huge savings.

  • Contract compliance

    Contract compliance is a review of your contracts to make sure your organisation is only paying what it should be. If you’re not fully benefiting from existing deals and services, our framework suppliers will identify it so beneficial changes can be made.

  • End-to-end review

    An end-to-end review is a full audit of your spending, including supplier balances, payment errors and contract compliance. This is the most comprehensive way to ensure every penny is being well spent and will give assurance your processes are robust.

How to award

We offer 3 routes to help you access the right supplier for your needs.

Direct award

If an organisation has found a supplier that offers the right services and is happy with the percentage fee they offer, then a direct award is a good, simple solution.

Further competition

Any organisation with a significant spend can drive down suppliers’ percentage fees by holding a further competition – this is when an organisation asks suppliers to bid for the business. This can provide real value for your organisation.


By combining the similar needs of customers from across the public sector, we can increase our national buying power to achieve savings for you that would not be possible by individual purchasing. We call this aggregation, also known as collective buying.

Let's start to recover your money

From helping you shape your requirements to talking you through the framework options, our trusted team of SARS experts are always on-hand to help you find the best solution for your organisation.

SARS isn’t about pointing out problems; it’s about providing a partnership which offers you a second pair of eyes to find any lost spend that’s rightfully yours.

So, let’s work together to put your money back where it belongs – into your organisation.

Related articles


Our SARS team have used their deep category knowledge to create a whitepaper and a short webinar to unpack how SARS could help your organisation direct more money to frontline services.

Whitepapers (1 )

  1. SARS team member - CCS

    Spend Analysis & Recovery Services whitepaper - protecting taxpayers’ money from incorrect payments

    With the public sector challenged to do more with less, it's vital that the most is made of every pound. This whitepaper explores how SARS can help you put lost spend it back where it belongs - funding your frontline services.

    Learn more

Webinars (1 )

  1. SARS webinar

    Download our short SARS webinar and take 10 minutes to discover how to recover lost spends to direct towards your frontline services

    Access webinar

We're here to help with all of your SARS needs

Get in touch to find out how

Please give us as much detail as possible, including the framework name and number

For information about how we use your data, you can read our privacy notice. When you submit this form we will add you to our mailing list and send you our newsletters, or information about our products and services.

You will receive an email when you submit your details. You can unsubscribe using the link in the email.

Talk to us

CCS customer services team is available
Monday to Friday, 9am to 5pm.


0345 410 2222