Language Services (RM1092) will expire on 21 April 2020. Advice for current and potential customers on the actions they should take to ensure continuity of service is set out below.

Following extensive stakeholder consultation we will be developing an innovative and bespoke framework to replace the current Language Services framework. This will ensure it fully meets the wide-ranging needs of customers across the whole of the public sector. 

Whilst we are confident this is the right decision, it may mean a potential gap in service for some customers, as the new framework is not expected to be available until late 2020. 

To help you plan ahead we recommend the following guidance:

If you currently have a contract in place

If you already have a contract in place under the framework please check your contract expiry date.

If it is due to expire between 21 April 2020 and 31 January 2021 we recommend that you take advantage of any optional extension periods available. This will ensure you have service coverage until you can run a further competition under the new framework.  

If you are not able to extend your current contract you will need to put a new contract in place. You can do this by either direct award or further competition under the framework. Whichever option you choose, your new contract must be signed before midnight on 21 April 2020. 

If you don’t currently have a contract in place

If you don’t currently have a contract in place and are planning to use the framework, you still have time to run your procurement – and your contract can run for up to 4 years. Just remember you will need to have your contract signed before midnight on 21 April 2020. 

Useful information

To help you make the right decision, please think about the following factors: 

Do you have enough resource to complete a timely procurement?

If you think you will struggle our assisted service team may be able to support you. As procurement experts they can help you develop your requirements and run the procurement through to contract award. To find out more about this service, please email us at mentioning ‘Language Services procurement’ in the subject line.

How long should my contract last for?

Your contract can run for up to 4 years. However, as we will be launching the new framework in late 2020 we recommend a shorter contract so you can take advantage of the innovative solutions the new framework will offer. 

My contract doesn’t expire until after 21 April and I still want to use the framework

You can still put in place a new contract. All you need to do is delay the ‘go live’ date of the new contract. For example, if your current contract expires on 30 June 2020 and you want to use the framework to procure a new supplier, you can run a procurement now and stipulate that the contract goes live at a future date, say 1 July 2020. The only condition is that the new contract needs to be signed before midnight on 21 April. 

Help and support

If you want to run a new procurement you can access all of the documents you need to get started on the framework page

If you need to speak to one of our category experts for further advice please call us on 0345 410 2222 or email