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Case study 23rd September 2021

DVLA transforms contact centre services and telephony using Network Services 2

DVLA procured a new 5 year contract through Network Services 2, resulting in increased opportunities for self-serve, automation, scalability and flexibility.

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Case study 20th September 2021

CCS’s Contact Centre framework helps tackle the risk of modern slavery in public sector procurement

Read how a contact centre supplier improves Modern Slavery Assessment Tool (MSAT) score from 52% to 85%.

Case study 17th September 2021

Sheffield City Council secures a transparent and trusted partner for gas supply

Sheffield City Council can feel confident in achieving value money for their future gas supply needs while working with a responsive partner in Crown Commercial Service.

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